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CPSCGeneral Alert

Epson Recalls Power Adapters Sold with Epson Scanners Due to Burn and Fire Hazar...

Published: May 1, 2020Recall ID: 20116Category: generalCountry: US

Reason for Recall / Hazard

The power adapters can overheat, melt and catch fire, posing burn and fire hazards.

Product Description & Identification

This recall involves the power adapter sold with Epson V-series (V30/V33/V37/V300/V330/V370) scanners. The recalled adapters are black with a power cord that connects to the scanner and to an electrical outlet. "EPSON" and internal part code "EADP-16CB B" are printed on the label of the adapter.

Affected Products

Power adapters sold with Epson scanners

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2020/Epson-Recalls-Power-Adapters-Sold-with-Epson-Scanners-Due-to-Burn-and-Fire-Hazards
TitleEpson Recalls Power Adapters Sold with Epson Scanners Due to Burn and Fire Hazards
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Screen Shot 2020-05-01 at 9.37.12 AM.png
Images › 1 › CaptionThe recalled adapter bears the internal part code "EADP-16CB B"
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Screen Shot 2020-05-01 at 9.37.20 AM.png
Images › 2 › CaptionThe recalled adapter bears the internal part code "EADP-16CB B"
Hazards › NameThe power adapters can overheat, melt and catch fire, posing burn and fire hazards.
Injuries › NameEpson is aware of 15 incidents worldwide of the adapter melting or catching fire, resulting in property damage. No injuries have been reported.
Products › NamePower adapters sold with Epson scanners
Products › Number Of UnitsAbout 314,000 (In addition, 25,000 in Canada)
Recall I D8809
Remedies › NameConsumers should immediately stop using the recalled adapters and contact Epson to receive a free replacement adapter.
Importers › NameEpson America Inc., of Long Beach, Calif.
Retailers › NameBest Buy, Office Depot, Staples, Walmart, and department stores nationwide from January 2010 through December 2015 for between $55 and $80 for the scanner and adapter.
Recall Date2020-05-01T00:00:00
DescriptionThis recall involves the power adapter sold with Epson V-series (V30/V33/V37/V300/V330/V370) scanners. The recalled adapters are black with a power cord that connects to the scanner and to an electrical outlet. "EPSON" and internal part code "EADP-16CB B" are printed on the label of the adapter.
Recall Number20116
Remedy Options › OptionReplace
Inconjunctions › U R Lhttps://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2020/72345r-eng.php
Consumer ContactEpson USA toll-free at 888-367-2656 from 8 a.m. to 4 p.m. PT Monday through Friday or online at www.epson.com and click “Support” for more information.
Last Publish Date2020-05-01T00:00:00
Manufacturer Countries › 1 › CountryChina (Adapter)
Manufacturer Countries › 2 › CountryIndonesia (Scanner)