Emson Recalls UComfy Heat Wraps Due to Burn Hazard (Recall Alert)
USEmson Recalls UComfy Heat Wraps Due to Burn Hazard (Recall Alert)
Motivo del Retiro / Peligro
TranslatedThe heat wrap can overheat, posing a burn hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves UComfy Neck and Shoulder Heat wraps. The product is an electric powered wrap that provides heat to the user's neck, shoulders and upper back. The wraps come in two colors: beige (item number 9700FE) and blue (item number 9699FE). The item numbers appear on the product washing instructions label. The electric controller unit states "TYPE HP74." The connection between the power supply and the heat wrap has 4 prongs. Ucomfy is printed at the top of the white label attached to the heat wraps.
Productos Afectados
TranslatedUComfy Neck and Shoulder Heat Wrap
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2016/Emson-Recalls-UComfy-Heat-Wraps |
| Title | Emson Recalls UComfy Heat Wraps Due to Burn Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16762.16762a.jpg |
| Images › 1 › Caption | UComfy Neck and Shoulder Heat Wrap |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16762.16762b.jpg |
| Images › 2 › Caption | UComfy label on heat wrap |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16762.16762c.jpg |
| Images › 3 › Caption | UComfy heat wrap plug |
| Hazards › Name | The heat wrap can overheat, posing a burn hazard. |
| Injuries › Name | Emson has received 16 reports of the heat wraps overheating, including three reports of burns. |
| Products › Name | UComfy Neck and Shoulder Heat Wrap |
| Products › Type | Electric Heating Pads |
| Products › Category I D | 67752 |
| Products › Number Of Units | About 10,000 |
| Recall I D | 7813 |
| Remedies › Name | Consumers should immediately stop using the recalled heat wraps and contact Emson to receive a free replacement wrap. Emson is contacting all known purchasers directly. |
| Importers › Name | E. Mishan & Sons, Inc. (Emson), of New York |
| Retailers › Name | HSN, Groupon and other online retailers from October 2015 through November 2015 for about $40. |
| Recall Date | 2016-07-27T00:00:00 |
| Description | This recall involves UComfy Neck and Shoulder Heat wraps. The product is an electric powered wrap that provides heat to the user's neck, shoulders and upper back. The wraps come in two colors: beige (item number 9700FE) and blue (item number 9699FE). The item numbers appear on the product washing instructions label. The electric controller unit states "TYPE HP74." The connection between the power supply and the heat wrap has 4 prongs. Ucomfy is printed at the top of the white label attached to the heat wraps. |
| Recall Number | 16762 |
| Remedy Options › Option | Replace |
| Consumer Contact | Emson at 800-423-4248 from 10 a.m. to 5 p.m. ET Monday through Friday or online at www.emsoninc.com and click on Product Recall for more information. |
| Last Publish Date | 2016-07-27T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Emson Recalls UComfy Heat Wraps Due to Burn Hazard (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Revise otros productos en su hogar
Herramientas GratuitasSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
📢 Compartir advertencia
Alert family and friends to keep them safe. Copy this quick alert message:
🚨 SAFETY ALERT: Emson Recalls UComfy Heat Wraps Due to Burn Hazard (Recall Alert) Check if your household is affected: https://therecallfile.com/es/recalls/emson-recalls-ucomfy-heat-wraps-due-to-burn-hazard-recall-alert/CPSC-16762
Unirse a la lista de alertas
Reciba alertas por correo electrónico cuando se publiquen retiros críticos.
Support The Recall File
Help keep official recall alerts free, accessible, and fast for everyone.
Retiros Relacionados
Health CanadaTransport Canada Recall - 2018088 -
Transport Canada Recall - 2018088 -
Tires
Health CanadaTransport Canada Recall - 2018288 -
Transport Canada Recall - 2018288 -
Airbag
Health CanadaTransport Canada Recall - 2018409 -
Transport Canada Recall - 2018409 -
Airbag