CPSCGeneral Alert
Emson Recalls UComfy Heat Wraps Due to Burn Hazard (Recall Alert)
Published: July 27, 2016Recall ID: 16762Category: generalCountry: US
Reason for Recall / Hazard
The heat wrap can overheat, posing a burn hazard.
Product Description & Identification
This recall involves UComfy Neck and Shoulder Heat wraps. The product is an electric powered wrap that provides heat to the user's neck, shoulders and upper back. The wraps come in two colors: beige (item number 9700FE) and blue (item number 9699FE). The item numbers appear on the product washing instructions label. The electric controller unit states "TYPE HP74." The connection between the power supply and the heat wrap has 4 prongs. Ucomfy is printed at the top of the white label attached to the heat wraps.
Affected Products
UComfy Neck and Shoulder Heat Wrap
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2016/Emson-Recalls-UComfy-Heat-Wraps |
| Title | Emson Recalls UComfy Heat Wraps Due to Burn Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16762.16762a.jpg |
| Images › 1 › Caption | UComfy Neck and Shoulder Heat Wrap |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16762.16762b.jpg |
| Images › 2 › Caption | UComfy label on heat wrap |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16762.16762c.jpg |
| Images › 3 › Caption | UComfy heat wrap plug |
| Hazards › Name | The heat wrap can overheat, posing a burn hazard. |
| Injuries › Name | Emson has received 16 reports of the heat wraps overheating, including three reports of burns. |
| Products › Name | UComfy Neck and Shoulder Heat Wrap |
| Products › Type | Electric Heating Pads |
| Products › Category I D | 67752 |
| Products › Number Of Units | About 10,000 |
| Recall I D | 7813 |
| Remedies › Name | Consumers should immediately stop using the recalled heat wraps and contact Emson to receive a free replacement wrap. Emson is contacting all known purchasers directly. |
| Importers › Name | E. Mishan & Sons, Inc. (Emson), of New York |
| Retailers › Name | HSN, Groupon and other online retailers from October 2015 through November 2015 for about $40. |
| Recall Date | 2016-07-27T00:00:00 |
| Description | This recall involves UComfy Neck and Shoulder Heat wraps. The product is an electric powered wrap that provides heat to the user's neck, shoulders and upper back. The wraps come in two colors: beige (item number 9700FE) and blue (item number 9699FE). The item numbers appear on the product washing instructions label. The electric controller unit states "TYPE HP74." The connection between the power supply and the heat wrap has 4 prongs. Ucomfy is printed at the top of the white label attached to the heat wraps. |
| Recall Number | 16762 |
| Remedy Options › Option | Replace |
| Consumer Contact | Emson at 800-423-4248 from 10 a.m. to 5 p.m. ET Monday through Friday or online at www.emsoninc.com and click on Product Recall for more information. |
| Last Publish Date | 2016-07-27T00:00:00 |
| Manufacturer Countries › Country | China |