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Australia ProductsBoat parts and ...

Design 2 Joystick Piloting System

Name: Design 2 Joystick Piloting System
Brand: Design
SKU: AU-2fffd2bb-212c-471a-80e9-d74d0d0f3ce9
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 28 de octubre de 2022ID de Retiro: 2fffd2bb-212c-471a-80e9-d74d0d0f3ce9Categoría: Productos de ConsumoPaís: Australia

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Traducir AvisoTranslate notice text, hazard warnings, and descriptions into any supported language.

Motivo del Retiro / Peligro

A defect in the product’s software could result in the boat being steered off course from the intended route.

Descripción del Producto e Identificación

Reason / Defects: A defect in the product’s software could result in the boat being steered off course from the intended route. Hazards: An unexpected change to the boat’s route could lead to a collision and result in injury or death. What to do: Consumers should contact their Mercury Outboard dealer to arrange for the product’s software to be updated at no cost. Consumers should not use the Route or Heading features of the product until the software update is performed. For further information contact Mercry Marine Customer Service on 03 9791 5822 (between 8:30AM and 4:30PM AEST) or via email at merc.info@mercmarine.com

Productos Afectados

The Design 2 Joystick Piloting System Boat navigation system used with Mercury Marine outboard engines

Additional Source Details

Field	Value
Guid › #text	2fffd2bb-212c-471a-80e9-d74d0d0f3ce9
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/design-2-joystick-piloting-system
Pub Date	Fri, 28 Oct 2022 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/Design%202%20Joystick%20Piloting%20System.png?itok=TfbPJtOu

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Design 2 Joystick Piloting System?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Nivel de RiesgoBoat parts and accessories
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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🚨 SAFETY ALERT: Design 2 Joystick Piloting System

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