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Certa 2500kg Heavy Duty Car Ramp (Pair)

Publicado: 11 de febrero de 2021ID de Retiro: a643cbe5-a33e-4982-b70e-e7c4a538df31Categoría: Productos de ConsumoPaís: Australia
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Motivo del Retiro / Peligro

The product does not comply with the requirements of the mandatory standard 'Consumer Goods (Portable Ramps for Vehicles) Safety Standard 2017'. The ramps do not have sufficient roll-off or overloading protection and were not sold with the required instructions and safety markings.

Descripción del Producto e Identificación

Reason / Defects: The product does not comply with the requirements of the mandatory standard 'Consumer Goods (Portable Ramps for Vehicles) Safety Standard 2017'. The ramps do not have sufficient roll-off or overloading protection and were not sold with the required instructions and safety markings. Hazards: Misuse of the ramps may occur as a result of missing instructions and safety markings. There is potential for a crushing hazard if the ramps' roll-off or overloading protection fails, or the ramps are misused while a person is near or underneath the vehicle. This may result in serious injury or death. What to do: Consumers should immediately stop using the product. Kogan Australia will contact affected consumers to arrange for return of the product and a refund. For more information, consumers should contact Kogan Australia on 1300 304 292 or via email supervisor@kogan.com.au

Productos Afectados

A pair of heavy duty car ramps used for raising a vehicle off the ground

Additional Source Details

FieldValue
Guid › #texta643cbe5-a33e-4982-b70e-e7c4a538df31
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/certa-2500kg-heavy-duty-car-ramp-pair
Pub DateThu, 11 Feb 2021 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Certa%202500kg%20Heavy%20Duty%20Car%20Ramps.png?itok=D2L7umvv

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Certa 2500kg Heavy Duty Car Ramp (Pair)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Nivel de RiesgoCar parts and accessories
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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