Cambridge Elevating Recalls Home Elevators Due to Fall Hazard
USCambridge Elevating Recalls Home Elevators Due to Fall Hazard
Recalling Firm: Cambridge Elevating, of Cambridge, Ontario Canada
Motivo del Retiro / Peligro
TranslatedThe landing door on the elevators can unlock without the elevator present, posing a fall hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves Cambridge Elevating Elmira, Heritage & Hybrid model home elevators using the first and second generation micro-controller systems (BES 1 & BES 2). "Cambridge Elevating" is printed on the label inside the elevators. The elevators have an operating panel inside the cab with a digital display, a stop button, the elevator capacity and a phone box. Only elevators with production date codes 1/2/2009 through 29/11/17 printed on the manufacture label inside the elevator wall are included in the recall.
Productos Afectados
TranslatedHome elevators
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/Cambridge-Elevating-Recalls-Home-Elevators-Due-to-Fall-Hazard |
| Title | Cambridge Elevating Recalls Home Elevators Due to Fall Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1396_1.jpeg |
| Images › 1 › Caption | Photo 1: Exterior of Cambridge Elevating Elmira and Heritage & Hybrid model home elevator |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/1396_2.png |
| Images › 2 › Caption | Photo 2: Photos from outside and inside the elevator |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/1396_3.png |
| Images › 3 › Caption | Photo 3: Cambridge Elevating controller label |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/1396_4.jpeg |
| Images › 4 › Caption | Photo 4: Label of old operating panel inside cab with Cambridge Elevating logo |
| Hazards › Name | The landing door on the elevators can unlock without the elevator present, posing a fall hazard. |
| Injuries › Name | The firm has received one report of the elevator landing door opening without the elevator present. No injuries have been reported. |
| Products › Name | Home elevators |
| Products › Number Of Units | About 680 (in addition, about 1700 were sold in Canada) |
| Recall I D | 8518 |
| Remedies › Name | Consumers should immediately stop using the recalled elevators and contact the firm to be directed to a local certified technician for a free repair. |
| Importers › 1 › Name | Seaside Elevator LLC, of Little River, S.C. |
| Importers › 2 › Name | Coastal Carolina Elevators, of Little River, S.C. |
| Importers › 3 › Name | All-Island Elevator, of Hampton Bays, N.Y. |
| Retailers › Name | Cambridge Elevating, Western Elevator, Seaside Elevator and Canwest Elevator & Lifts and other authorized dealers nationwide from January 2009 through November 2017 for between $15,000 and $60,000 |
| Recall Date | 2019-03-27T00:00:00 |
| Description | This recall involves Cambridge Elevating Elmira, Heritage & Hybrid model home elevators using the first and second generation micro-controller systems (BES 1 & BES 2). "Cambridge Elevating" is printed on the label inside the elevators. The elevators have an operating panel inside the cab with a digital display, a stop button, the elevator capacity and a phone box. Only elevators with production date codes 1/2/2009 through 29/11/17 printed on the manufacture label inside the elevator wall are included in the recall. |
| Recall Number | 19091 |
| Manufacturers › Name | Cambridge Elevating, of Cambridge, Ontario Canada |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2019/69372r-eng.php |
| Consumer Contact | Cambridge Elevating at 800-265-3579 from 8:30 a.m. to 4:30 p.m. ET Monday through Friday or online at www.cambridgeelevating.com and click on Recall Notifications for more information. |
| Last Publish Date | 2019-03-27T00:00:00 |
| Manufacturer Countries › Country | Canada |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Cambridge Elevating Recalls Home Elevators Due to Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableCambridge Elevating, of Cambridge, Ontario Canada
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