Home/Recalls/CPSC-19091
CPSCGeneral Alert

Cambridge Elevating Recalls Home Elevators Due to Fall Hazard

Published: March 27, 2019Recall ID: 19091Category: generalCountry: US

Reason for Recall / Hazard

The landing door on the elevators can unlock without the elevator present, posing a fall hazard.

Product Description & Identification

This recall involves Cambridge Elevating Elmira, Heritage & Hybrid model home elevators using the first and second generation micro-controller systems (BES 1 & BES 2). "Cambridge Elevating" is printed on the label inside the elevators. The elevators have an operating panel inside the cab with a digital display, a stop button, the elevator capacity and a phone box. Only elevators with production date codes 1/2/2009 through 29/11/17 printed on the manufacture label inside the elevator wall are included in the recall.

Affected Products

Home elevators

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2019/Cambridge-Elevating-Recalls-Home-Elevators-Due-to-Fall-Hazard
TitleCambridge Elevating Recalls Home Elevators Due to Fall Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/1396_1.jpeg
Images › 1 › CaptionPhoto 1: Exterior of Cambridge Elevating Elmira and Heritage & Hybrid model home elevator
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/1396_2.png
Images › 2 › CaptionPhoto 2: Photos from outside and inside the elevator
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/1396_3.png
Images › 3 › CaptionPhoto 3: Cambridge Elevating controller label
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/1396_4.jpeg
Images › 4 › CaptionPhoto 4: Label of old operating panel inside cab with Cambridge Elevating logo
Hazards › NameThe landing door on the elevators can unlock without the elevator present, posing a fall hazard.
Injuries › NameThe firm has received one report of the elevator landing door opening without the elevator present. No injuries have been reported.
Products › NameHome elevators
Products › Number Of UnitsAbout 680 (in addition, about 1700 were sold in Canada)
Recall I D8518
Remedies › NameConsumers should immediately stop using the recalled elevators and contact the firm to be directed to a local certified technician for a free repair.
Importers › 1 › NameSeaside Elevator LLC, of Little River, S.C.
Importers › 2 › NameCoastal Carolina Elevators, of Little River, S.C.
Importers › 3 › NameAll-Island Elevator, of Hampton Bays, N.Y.
Retailers › NameCambridge Elevating, Western Elevator, Seaside Elevator and Canwest Elevator & Lifts and other authorized dealers nationwide from January 2009 through November 2017 for between $15,000 and $60,000
Recall Date2019-03-27T00:00:00
DescriptionThis recall involves Cambridge Elevating Elmira, Heritage & Hybrid model home elevators using the first and second generation micro-controller systems (BES 1 & BES 2). "Cambridge Elevating" is printed on the label inside the elevators. The elevators have an operating panel inside the cab with a digital display, a stop button, the elevator capacity and a phone box. Only elevators with production date codes 1/2/2009 through 29/11/17 printed on the manufacture label inside the elevator wall are included in the recall.
Recall Number19091
Manufacturers › NameCambridge Elevating, of Cambridge, Ontario Canada
Remedy Options › OptionRepair
Inconjunctions › U R Lhttp://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2019/69372r-eng.php
Consumer ContactCambridge Elevating at 800-265-3579 from 8:30 a.m. to 4:30 p.m. ET Monday through Friday or online at www.cambridgeelevating.com and click on Recall Notifications for more information.
Last Publish Date2019-03-27T00:00:00
Manufacturer Countries › CountryCanada

Overview

  • Recalling FirmCambridge Elevating, of Cambridge, Ontario Canada
Official Agency Alert