Build-A-Bear Workshop Recalls Heartwarming Hugs Bears Due to Risk of Serious Injury or Death from Choking Hazard to Children
USBuild-A-Bear Workshop Recalls Heartwarming Hugs Bears Due to Risk of Serious Injury or Death from Choking Hazard to Children
Motivo del Retiro / Peligro
TranslatedThe zipper slider on the side pouch can detach, posing a risk of serious injury or death from choking hazard to children.
Descripción del Producto e Identificación
TranslatedThis recall involves the Heartwarming Hugs weighted plush bear with model number 034464. It has a side pouch containing a heart filled with 2.5 pounds of ceramic beads, which can be heated or cooled for comfort. The pouch is secured with a zipper. The product is graded 3 years+ and carries a cautionary statement advising adult supervision due to the heated/cooled element. The model number is located on the label sewn into the back side of one bear leg.
Productos Afectados
TranslatedBuild-A-Bear Workshop Heartwarming Hugs Bears
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2026/Build-A-Bear-Workshop-Recalls-Heartwarming-Hugs-Bears-Due-to-Risk-of-Serious-Injury-or-Death-from-Choking-Hazard-to-Children |
| Title | Build-A-Bear Workshop Recalls Heartwarming Hugs Bears Due to Risk of Serious Injury or Death from Choking Hazard to Children |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Picture5_43.png |
| Images › 1 › Caption | Recalled Heartwarming Hugs Bear |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Picture6_32.png |
| Images › 2 › Caption | Recalled Heartwarming Hugs Bear |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Picture7_25.png |
| Images › 3 › Caption | Side view of the pouch on the recalled Heartwarming Hugs Bear (zipper is located on the side) |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Picture8_19.png |
| Images › 4 › Caption | Recalled Heartwarming Hugs Bear showing the heart shaped bead bag |
| Hazards › Name | The zipper slider on the side pouch can detach, posing a risk of serious injury or death from choking hazard to children. |
| Injuries › Name | There has been one consumer report in the United Kingdom of the zipper slider detaching while in use, and no reports in the United States. No injuries have been reported. |
| Products › Name | Build-A-Bear Workshop Heartwarming Hugs Bears |
| Products › Number Of Units | About 36,000 (In addition 520 were sold in Canada) |
| Recall I D | 10754 |
| Remedies › Name | Consumers should immediately stop using the recalled Heartwarming Hugs Bear and return it to a local Build-A-Bear Workshop store to receive a refund in the form of original payment or a gift card for the original purchase price redeemable toward any available Make-Your-Own furry friend and any other available merchandise. If a consumer is unable to return their Heartwarming Hugs Bear to a local store, they can visit www.buildabear.com/recalls for more information or call Build-A-Bear to receive a free return shipping label to return the recalled bear and to receive a refund check in the form of original payment or in the form of a digital gift card to use on the firm's website. |
| Importers › Name | Build-A-Bear Workshop, Inc., of St Louis, Missouri |
| Retailers › Name | Build-A-Bear Workshop stores and online at www.buildabear.com from January 2026 through March 2026 for about $48. |
| Recall Date | 2026-04-30T00:00:00 |
| Description | This recall involves the Heartwarming Hugs weighted plush bear with model number 034464. It has a side pouch containing a heart filled with 2.5 pounds of ceramic beads, which can be heated or cooled for comfort. The pouch is secured with a zipper. The product is graded 3 years+ and carries a cautionary statement advising adult supervision due to the heated/cooled element. The model number is located on the label sewn into the back side of one bear leg. |
| Recall Number | 26457 |
| Remedy Options › 1 › Option | Refund |
| Remedy Options › 2 › Option | Replace |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/build-bear-workshop-heartwarming-hugs-bear-2-recalled-due-choking-hazard |
| Consumer Contact | Build-A-Bear at 844-541-0144 from 8 a.m. to 5 p.m. CT Monday through Saturday and 7 a.m. to 4:30 p.m. CT on Sunday or by email at ProductHotline@buildabear.com, or online at https://www.buildabear.com/recalls or https://www.buildabear.com and click on "Recall" at the bottom of the page for more information. |
| Last Publish Date | 2026-05-01T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Build-A-Bear Workshop Recalls Heartwarming Hugs Bears Due to Risk of Serious Injury or Death from Choking Hazard to C...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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