Home/Recalls/CPSC-26457
CPSCGeneral Alert

Build-A-Bear Workshop Recalls Heartwarming Hugs Bears Due to Risk of Serious Inj...

Published: April 30, 2026Recall ID: 26457Category: generalCountry: US

Reason for Recall / Hazard

The zipper slider on the side pouch can detach, posing a risk of serious injury or death from choking hazard to children.

Product Description & Identification

This recall involves the Heartwarming Hugs weighted plush bear with model number 034464. It has a side pouch containing a heart filled with 2.5 pounds of ceramic beads, which can be heated or cooled for comfort. The pouch is secured with a zipper. The product is graded 3 years+ and carries a cautionary statement advising adult supervision due to the heated/cooled element. The model number is located on the label sewn into the back side of one bear leg.

Affected Products

Build-A-Bear Workshop Heartwarming Hugs Bears

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2026/Build-A-Bear-Workshop-Recalls-Heartwarming-Hugs-Bears-Due-to-Risk-of-Serious-Injury-or-Death-from-Choking-Hazard-to-Children
TitleBuild-A-Bear Workshop Recalls Heartwarming Hugs Bears Due to Risk of Serious Injury or Death from Choking Hazard to Children
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Picture5_43.png
Images › 1 › CaptionRecalled Heartwarming Hugs Bear
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Picture6_32.png
Images › 2 › CaptionRecalled Heartwarming Hugs Bear
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Picture7_25.png
Images › 3 › CaptionSide view of the pouch on the recalled Heartwarming Hugs Bear (zipper is located on the side)
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/Picture8_19.png
Images › 4 › CaptionRecalled Heartwarming Hugs Bear showing the heart shaped bead bag
Hazards › NameThe zipper slider on the side pouch can detach, posing a risk of serious injury or death from choking hazard to children.
Injuries › NameThere has been one consumer report in the United Kingdom of the zipper slider detaching while in use, and no reports in the United States. No injuries have been reported.
Products › NameBuild-A-Bear Workshop Heartwarming Hugs Bears
Products › Number Of UnitsAbout 36,000 (In addition 520 were sold in Canada)
Recall I D10754
Remedies › NameConsumers should immediately stop using the recalled Heartwarming Hugs Bear and return it to a local Build-A-Bear Workshop store to receive a refund in the form of original payment or a gift card for the original purchase price redeemable toward any available Make-Your-Own furry friend and any other available merchandise. If a consumer is unable to return their Heartwarming Hugs Bear to a local store, they can visit www.buildabear.com/recalls for more information or call Build-A-Bear to receive a free return shipping label to return the recalled bear and to receive a refund check in the form of original payment or in the form of a digital gift card to use on the firm's website.
Importers › NameBuild-A-Bear Workshop, Inc., of St Louis, Missouri
Retailers › NameBuild-A-Bear Workshop stores and online at www.buildabear.com from January 2026 through March 2026 for about $48.
Recall Date2026-04-30T00:00:00
DescriptionThis recall involves the Heartwarming Hugs weighted plush bear with model number 034464. It has a side pouch containing a heart filled with 2.5 pounds of ceramic beads, which can be heated or cooled for comfort. The pouch is secured with a zipper. The product is graded 3 years+ and carries a cautionary statement advising adult supervision due to the heated/cooled element. The model number is located on the label sewn into the back side of one bear leg.
Recall Number26457
Remedy Options › 1 › OptionRefund
Remedy Options › 2 › OptionReplace
Inconjunctions › U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/build-bear-workshop-heartwarming-hugs-bear-2-recalled-due-choking-hazard
Consumer ContactBuild-A-Bear at 844-541-0144 from 8 a.m. to 5 p.m. CT Monday through Saturday and 7 a.m. to 4:30 p.m. CT on Sunday or by email at ProductHotline@buildabear.com, or online at https://www.buildabear.com/recalls or https://www.buildabear.com and click on "Recall" at the bottom of the page for more information.
Last Publish Date2026-05-01T00:00:00
Manufacturer Countries › CountryChina