BISSELL Recalls More Than 3 Million Steam Shot Handheld Steam Cleaners Due to Burn Hazard
USBISSELL Recalls More Than 3 Million Steam Shot Handheld Steam Cleaners Due to Burn Hazard
Motivo del Retiro / Peligro
TranslatedThe recalled steam cleaners can expel hot water or steam onto users while heating or during use, posing a burn hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves multiple models of the BISSELL Steam Shot Handheld Steam Cleaners in the model series 39N7 and 2994. "STEAM SHOT" or "POWER STEAMER" is printed on the side of the product. The model numbers are printed on the product rating label located on the bottom of the unit. Colors include green, pink, blue, orange, white, black, purple and red.
Productos Afectados
TranslatedBISSELL® Steam Shot™ Handheld Steam Cleaners
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/BISSELL-Recalls-More-Than-3-Million-Steam-Shot-Handheld-Steam-Cleaners-Due-to-Burn-Hazard |
| Title | BISSELL Recalls More Than 3 Million Steam Shot Handheld Steam Cleaners Due to Burn Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/SteamShot1.png |
| Images › 1 › Caption | Recalled BISSELL Steam Shot Handheld Steam Cleaner (color may vary) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/SteamShot2.png |
| Images › 2 › Caption | Model number is printed on label located on the bottom of the product |
| Hazards › Name | The recalled steam cleaners can expel hot water or steam onto users while heating or during use, posing a burn hazard. |
| Injuries › Name | BISSELL has received 183 reports of hot water or steam escaping from the product, including 157 reports of minor burn injuries. |
| Products › Name | BISSELL® Steam Shot™ Handheld Steam Cleaners |
| Products › Number Of Units | About 3.2 million (In addition, about 355,000 were sold in Canada) |
| Recall I D | 10007 |
| Remedies › Name | Consumers should immediately stop using the recalled steam cleaners, and contact BISSELL to receive either a $60 credit to be used towards a BISSELL.com purchase, or a $40 refund for each of the recalled steam cleaners. Consumers should visit www.BISSELL.com/steamshotrecall to register for the recall, and for instructions on how to cut the cord and take and upload a photo of the steam cleaner showing the model number and cut cord. |
| Importers › Name | BISSELL Homecare Inc., of Grand Rapids, Michigan |
| Retailers › Name | Target, Walmart, and other department and home goods stores nationwide, and online at www.bissell.com, www.amazon.com, www.hsn.com, and other websites from August 2008 through May 2024 for between $35 and $40, or $70 for a two-pack. |
| Recall Date | 2024-07-18T00:00:00 |
| Description | This recall involves multiple models of the BISSELL Steam Shot Handheld Steam Cleaners in the model series 39N7 and 2994. "STEAM SHOT" or "POWER STEAMER" is printed on the side of the product. The model numbers are printed on the product rating label located on the bottom of the unit. Colors include green, pink, blue, orange, white, black, purple and red. |
| Recall Number | 24309 |
| Remedy Options › Option | Refund |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/bissellr-brand-steam-shottm-handheld-steam-cleaner-recalled-due-potential-burn-hazard |
| Consumer Contact | Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, email RecallNA@bissell.com, or online at www.BISSELL.com/steamshotrecall or www.BISSELL.com and click on "Product Recalls" for more information. |
| Last Publish Date | 2024-07-18T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought BISSELL Recalls More Than 3 Million Steam Shot Handheld Steam Cleaners Due to Burn Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: BISSELL Recalls More Than 3 Million Steam Shot Handheld Steam Cleaners Due to Burn Hazard Check if your household is affected: https://therecallfile.com/es/recalls/bissell-recalls-more-than-3-million-steam-shot-handheld-steam-cleaners/CPSC-24309
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