CPSCGeneral Alert

BISSELL Recalls More Than 3 Million Steam Shot Handheld Steam Cleaners Due to Burn Hazard

Name: BISSELL Recalls More Than 3 Million Steam Shot Handheld Steam Cleaners Due to Burn Hazard
Brand: BISSELL
SKU: CPSC-24309
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 18. Juli 2024Rückruf-ID: 24309Kategorie: VerbraucherprodukteLand: Vereinigte Staaten

🌐

Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The recalled steam cleaners can expel hot water or steam onto users while heating or during use, posing a burn hazard.

Produktbeschreibung & Identifikation

This recall involves multiple models of the BISSELL Steam Shot Handheld Steam Cleaners in the model series 39N7 and 2994. "STEAM SHOT" or "POWER STEAMER" is printed on the side of the product. The model numbers are printed on the product rating label located on the bottom of the unit. Colors include green, pink, blue, orange, white, black, purple and red.

Betroffene Produkte

BISSELL® Steam Shot™ Handheld Steam Cleaners

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2024/BISSELL-Recalls-More-Than-3-Million-Steam-Shot-Handheld-Steam-Cleaners-Due-to-Burn-Hazard
Title	BISSELL Recalls More Than 3 Million Steam Shot Handheld Steam Cleaners Due to Burn Hazard
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/SteamShot1.png
Images › 1 › Caption	Recalled BISSELL Steam Shot Handheld Steam Cleaner (color may vary)
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/SteamShot2.png
Images › 2 › Caption	Model number is printed on label located on the bottom of the product
Hazards › Name	The recalled steam cleaners can expel hot water or steam onto users while heating or during use, posing a burn hazard.
Injuries › Name	BISSELL has received 183 reports of hot water or steam escaping from the product, including 157 reports of minor burn injuries.
Products › Name	BISSELL® Steam Shot™ Handheld Steam Cleaners
Products › Number Of Units	About 3.2 million (In addition, about 355,000 were sold in Canada)
Recall I D	10007
Remedies › Name	Consumers should immediately stop using the recalled steam cleaners, and contact BISSELL to receive either a $60 credit to be used towards a BISSELL.com purchase, or a $40 refund for each of the recalled steam cleaners. Consumers should visit www.BISSELL.com/steamshotrecall to register for the recall, and for instructions on how to cut the cord and take and upload a photo of the steam cleaner showing the model number and cut cord.
Importers › Name	BISSELL Homecare Inc., of Grand Rapids, Michigan
Retailers › Name	Target, Walmart, and other department and home goods stores nationwide, and online at www.bissell.com, www.amazon.com, www.hsn.com, and other websites from August 2008 through May 2024 for between $35 and $40, or $70 for a two-pack.
Recall Date	2024-07-18T00:00:00
Description	This recall involves multiple models of the BISSELL Steam Shot Handheld Steam Cleaners in the model series 39N7 and 2994. "STEAM SHOT" or "POWER STEAMER" is printed on the side of the product. The model numbers are printed on the product rating label located on the bottom of the unit. Colors include green, pink, blue, orange, white, black, purple and red.
Recall Number	24309
Remedy Options › Option	Refund
Inconjunctions › U R L	https://recalls-rappels.canada.ca/en/alert-recall/bissellr-brand-steam-shottm-handheld-steam-cleaner-recalled-due-potential-burn-hazard
Consumer Contact	Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, email RecallNA@bissell.com, or online at www.BISSELL.com/steamshotrecall or www.BISSELL.com and click on "Product Recalls" for more information.
Last Publish Date	2024-07-18T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought BISSELL Recalls More Than 3 Million Steam Shot Handheld Steam Cleaners Due to Burn Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

Prüfen Sie weitere Produkte in Ihrem Haushalt

Kostenlose Tools

Safety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:

Barcode-Scanner FIN / VIN-Prüfer Lebensmittel-Checker

Übersicht

Recall Hazard Severity

Caution (Class III)

Offizielle Behördenwarnung

📢 Warnung teilen

Alert family and friends to keep them safe. Copy this quick alert message:

🚨 SAFETY ALERT: BISSELL Recalls More Than 3 Million Steam Shot Handheld Steam Cleaners Due to Burn Hazard

Check if your household is affected:
https://therecallfile.com/de/recalls/bissell-recalls-more-than-3-million-steam-shot-handheld-steam-cleaners/CPSC-24309

WhatsApp Facebook

Alarm-Liste abonnieren

Erhalten Sie sofortige E-Mail-Benachrichtigungen bei kritischen Produktrückrufen.

Support The Recall File

Help keep official recall alerts free, accessible, and fast for everyone.

Spread the WordBISSELL Recalls More Than 3 Million Steam Shot Handheld Steam Cleaners Due to Burn Hazard

BISSELL Recalls More Than 3 Million Steam Shot Handheld Steam Cleaners Due to Burn Hazard