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Baseus power bank 65W 30000 mAh (model number: BS-30KP365)

Name: Baseus power bank 65W 30000 mAh (model number: BS-30KP365)
Brand: Baseus
SKU: AU-76dad3f3-3048-481e-8f7f-86a1ea79037b
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 23 de mayo de 2025ID de Retiro: 76dad3f3-3048-481e-8f7f-86a1ea79037bCategoría: Productos de ConsumoPaís: Australia

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Traducir AvisoTranslate notice text, hazard warnings, and descriptions into any supported language.

Motivo del Retiro / Peligro

The power bank may overheat when charging or being used, posing a fire hazard.

Descripción del Producto e Identificación

Reason / Defects: The power bank may overheat when charging or being used, posing a fire hazard. Hazards: Risk of serious burn injuries and property damage if the lithium-ion battery in the power bank overheats and catches fire. Baseus has received 76 reports of incidents involving the portable chargers, including 72 reports of bulging and four reports of fire, including three reports of property damage. What to do: Stop using affected power banks immediately. Dispose of the power bank in accordance with local requirements for disposing of lithium batteries. Contact Baseus to arrange a full refund. You will need to provide your contact information and a photo of the affected power bank showing the model and serial number that are printed on the bottom of the device. Contact Baseus if you are unable to return the product or have sold or gifted it to another person. Contact: Baseus call: 1800 954 260 from 9:00 am to 5:00 pm Monday to Friday email: productrecalls-au@baseus.com web: https://www.baseus.com/pages/recall_BS-30KP365_au

Productos Afectados

Baseus portable charger, 65W 30000mAh high capacity power bank: model number BS-30KP365, with a serial number ending in the number 0 through 9 or the letter “D”. black or white.

Additional Source Details

Field	Value
Guid › #text	76dad3f3-3048-481e-8f7f-86a1ea79037b
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/baseus-power-bank-65w-30000-mah-model-number-bs-30kp365
Pub Date	Fri, 23 May 2025 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/Baseus%20power%20bank%2065W%2030000%20mAh%20-model%20number%20-%20BS-30KP365%20-%20black.jpg?itok=jCr0dPz8

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Baseus power bank 65W 30000 mAh (model number: BS-30KP365)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Nivel de Riesgo["Lithium-ion batteries","Power supply and storage"]
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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🚨 SAFETY ALERT: Baseus power bank 65W 30000 mAh (model number: BS-30KP365)

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