Apple Recalls Three-Prong Wall Plug Adapters Included in World Travel Adapter Kit Due to Risk of Electric Shock
USApple Recalls Three-Prong Wall Plug Adapters Included in World Travel Adapter Kit Due to Risk of Electric Shock
Motivo del Retiro / Peligro
TranslatedThe three-prong AC wall plug adapters can break and expose the metal portion of the adapter, posing an electric shock risk.
Descripción del Producto e Identificación
TranslatedThis recall involves three-prong AC wall plug adapters included in the Apple World Travel Adapter Kit sold before February 2015. The kits contain three-prong and two-prong AC wall plug adapters that fit different electrical outlets worldwide. The recalled adapters were made for use primarily in the United Kingdom, Singapore, and Hong Kong and were also sold with Mac computers and iOS devices. The recalled three-prong AC wall plug adapters are white with no letters on the inside slot where it attaches to an Apple power adapter. Redesigned adapters are white with gray on the inside portion that attaches to the power adapter.
Productos Afectados
TranslatedApple AC World Travel Adapter Kits
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/Apple-Recalls-Three-Prong-Wall-Plug-Adapters-Included-in-World-Travel-Adapter-Kit-Due-to-Risk-of-Electric-Shock |
| Title | Apple Recalls Three-Prong Wall Plug Adapters Included in World Travel Adapter Kit Due to Risk of Electric Shock |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1_22.jpg |
| Images › 1 › Caption | Apple World Travel Adapter Kit |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2_0.PNG |
| Images › 2 › Caption | Recalled Three-Prong AC Wall Plug Adapter |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/3.PNG |
| Images › 3 › Caption | Three-Prong AC Wall Plug Adapter Replacement |
| Hazards › Name | The three-prong AC wall plug adapters can break and expose the metal portion of the adapter, posing an electric shock risk. |
| Injuries › Name | Apple has received six reports from other countries of wall plug adapters breaking and consumers receiving shocks, including two reports of consumers who were medically evaluated and released without need for further medical treatment. No reports of incidents or injuries were reported by U.S. consumers. |
| Products › Name | Apple AC World Travel Adapter Kits |
| Products › Number Of Units | About 814,000 (in addition, about 81,000 were sold in Canada) |
| Recall I D | 8573 |
| Remedies › Name | Consumers should immediately stop using the recalled wall plug adapters and contact Apple for free replacement adapters. |
| Importers › Name | Apple Inc., of Cupertino, Calif. |
| Retailers › Name | Apple stores and other home electronics stores nationwide, and online at Apple.com from January 2003 through January 2015 for about $30. |
| Recall Date | 2019-06-05T00:00:00 |
| Description | This recall involves three-prong AC wall plug adapters included in the Apple World Travel Adapter Kit sold before February 2015. The kits contain three-prong and two-prong AC wall plug adapters that fit different electrical outlets worldwide. The recalled adapters were made for use primarily in the United Kingdom, Singapore, and Hong Kong and were also sold with Mac computers and iOS devices. The recalled three-prong AC wall plug adapters are white with no letters on the inside slot where it attaches to an Apple power adapter. Redesigned adapters are white with gray on the inside portion that attaches to the power adapter. |
| Recall Number | 19132 |
| Remedy Options › Option | Replace |
| Inconjunctions › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2019/69690r-eng.php |
| Consumer Contact | Apple at 800-275-2273 anytime, or online at www.apple.com, click on Support and then click on Apple Three-Prong AC Wall Plug Adapter Recall Program at the bottom of the page. |
| Last Publish Date | 2019-06-05T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Apple Recalls Three-Prong Wall Plug Adapters Included in World Travel Adapter Kit Due to Risk of Electric Shock?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Apple Recalls Three-Prong Wall Plug Adapters Included in World Travel Adapter Kit Due to Risk of Electric Shock Check if your household is affected: https://therecallfile.com/es/recalls/apple-recalls-three-prong-wall-plug-adapters-included-in-world-travel/CPSC-19132
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