Home/Recalls/CPSC-19132
CPSCGeneral Alert

Apple Recalls Three-Prong Wall Plug Adapters Included in World Travel Adapter Ki...

Published: June 5, 2019Recall ID: 19132Category: generalCountry: US

Reason for Recall / Hazard

The three-prong AC wall plug adapters can break and expose the metal portion of the adapter, posing an electric shock risk.

Product Description & Identification

This recall involves three-prong AC wall plug adapters included in the Apple World Travel Adapter Kit sold before February 2015. The kits contain three-prong and two-prong AC wall plug adapters that fit different electrical outlets worldwide. The recalled adapters were made for use primarily in the United Kingdom, Singapore, and Hong Kong and were also sold with Mac computers and iOS devices. The recalled three-prong AC wall plug adapters are white with no letters on the inside slot where it attaches to an Apple power adapter. Redesigned adapters are white with gray on the inside portion that attaches to the power adapter.

Affected Products

Apple AC World Travel Adapter Kits

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2019/Apple-Recalls-Three-Prong-Wall-Plug-Adapters-Included-in-World-Travel-Adapter-Kit-Due-to-Risk-of-Electric-Shock
TitleApple Recalls Three-Prong Wall Plug Adapters Included in World Travel Adapter Kit Due to Risk of Electric Shock
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/1_22.jpg
Images › 1 › CaptionApple World Travel Adapter Kit
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/2_0.PNG
Images › 2 › CaptionRecalled Three-Prong AC Wall Plug Adapter
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/3.PNG
Images › 3 › CaptionThree-Prong AC Wall Plug Adapter Replacement
Hazards › NameThe three-prong AC wall plug adapters can break and expose the metal portion of the adapter, posing an electric shock risk.
Injuries › NameApple has received six reports from other countries of wall plug adapters breaking and consumers receiving shocks, including two reports of consumers who were medically evaluated and released without need for further medical treatment. No reports of incidents or injuries were reported by U.S. consumers.
Products › NameApple AC World Travel Adapter Kits
Products › Number Of UnitsAbout 814,000 (in addition, about 81,000 were sold in Canada)
Recall I D8573
Remedies › NameConsumers should immediately stop using the recalled wall plug adapters and contact Apple for free replacement adapters.
Importers › NameApple Inc., of Cupertino, Calif.
Retailers › NameApple stores and other home electronics stores nationwide, and online at Apple.com from January 2003 through January 2015 for about $30.
Recall Date2019-06-05T00:00:00
DescriptionThis recall involves three-prong AC wall plug adapters included in the Apple World Travel Adapter Kit sold before February 2015. The kits contain three-prong and two-prong AC wall plug adapters that fit different electrical outlets worldwide. The recalled adapters were made for use primarily in the United Kingdom, Singapore, and Hong Kong and were also sold with Mac computers and iOS devices. The recalled three-prong AC wall plug adapters are white with no letters on the inside slot where it attaches to an Apple power adapter. Redesigned adapters are white with gray on the inside portion that attaches to the power adapter.
Recall Number19132
Remedy Options › OptionReplace
Inconjunctions › U R Lhttp://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2019/69690r-eng.php
Consumer ContactApple at 800-275-2273 anytime, or online at www.apple.com, click on Support and then click on Apple Three-Prong AC Wall Plug Adapter Recall Program at the bottom of the page.
Last Publish Date2019-06-05T00:00:00
Manufacturer Countries › CountryChina