Anticimex Recalls SMART Connect Mini Devices Due to Fire and Injury Hazards (Recall Alert)
USAnticimex Recalls SMART Connect Mini Devices Due to Fire and Injury Hazards (Recall Alert)
Motivo del Retiro / Peligro
TranslatedThe device's power supply can overheat while charging, and cause the plastic enclosure to fly off, posing fire and injury hazards.
Descripción del Producto e Identificación
TranslatedThis recall involves the SMART Connect Mini Devices, which serve as a communication hub connecting a system of digital pest control units. The device is a white, plastic-covered unit mounted to the wall and was connected to a power source and wireless network by licensed pest control technicians. The model number 300 110 Rev. C is located on the back of the device.
Productos Afectados
TranslatedSMART Connect Mini Devices
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2021/Anticimex-Recalls-SMART-Connect-Mini-Devices-Due-to-Fire-and-Injury-Hazards-Recall-Alert |
| Title | Anticimex Recalls SMART Connect Mini Devices Due to Fire and Injury Hazards (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/RecalledAnticimexSMARTConnectMiniDevice.png |
| Images › 1 › Caption | Recalled Anticimex SMART Connect Mini Device |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/LocationofModelnumberRecalledAnticimexSMARTConnectMiniDevice.png |
| Images › 2 › Caption | Location of Model number on recalled Anticimex SMART Connect Mini Device |
| Hazards › Name | The device's power supply can overheat while charging, and cause the plastic enclosure to fly off, posing fire and injury hazards. |
| Injuries › Name | The firm has one report of a voltage regulator failure resulting in battery cell failure in a device at an Anticimex facility. No injuries have been reported. |
| Products › Name | SMART Connect Mini Devices |
| Products › Number Of Units | About 2,750 |
| Recall I D | 8979 |
| Remedies › Name | Consumers should immediately stop using the recalled devices and should not unplug their installed devices until they are contacted by Anticimex to schedule a removal appointment and provide further instructions. The replacement and installation of the new device will be free of charge. Anticimex is directly contacting all known purchasers. |
| Importers › Name | Anticimex Inc., of Berkeley Heights, N.J. |
| Retailers › Name | The recalled SMART Connect Mini Devices were not sold in stores or online. They were installed as part of Anticimex's pest control service monitoring from March 2020 through October 2020 for between $15 and $45 per month. |
| Recall Date | 2020-12-31T00:00:00 |
| Description | This recall involves the SMART Connect Mini Devices, which serve as a communication hub connecting a system of digital pest control units. The device is a white, plastic-covered unit mounted to the wall and was connected to a power source and wireless network by licensed pest control technicians. The model number 300 110 Rev. C is located on the back of the device. |
| Recall Number | 21716 |
| Remedy Options › Option | Replace |
| Consumer Contact | Anticimex toll-free at 888-522-5770 from 8 a.m. to 6 p.m. ET Monday through Friday, or online at https://www.anticimex.com/en-us/digital-pest-control/ or www.anticimex.com and click on “Press Release” for more information. |
| Last Publish Date | 2020-12-31T00:00:00 |
| Manufacturer Countries › Country | Thailand |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Anticimex Recalls SMART Connect Mini Devices Due to Fire and Injury Hazards (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Anticimex Recalls SMART Connect Mini Devices Due to Fire and Injury Hazards (Recall Alert) Check if your household is affected: https://therecallfile.com/es/recalls/anticimex-recalls-smart-connect-mini-devices-due-to-fire-and-injury-ha/CPSC-21716
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