CPSCGeneral Alert
Anticimex Recalls SMART Connect Mini Devices Due to Fire and Injury Hazards (Rec...
Published: December 31, 2020Recall ID: 21716Category: generalCountry: US
Reason for Recall / Hazard
The device's power supply can overheat while charging, and cause the plastic enclosure to fly off, posing fire and injury hazards.
Product Description & Identification
This recall involves the SMART Connect Mini Devices, which serve as a communication hub connecting a system of digital pest control units. The device is a white, plastic-covered unit mounted to the wall and was connected to a power source and wireless network by licensed pest control technicians. The model number 300 110 Rev. C is located on the back of the device.
Affected Products
SMART Connect Mini Devices
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2021/Anticimex-Recalls-SMART-Connect-Mini-Devices-Due-to-Fire-and-Injury-Hazards-Recall-Alert |
| Title | Anticimex Recalls SMART Connect Mini Devices Due to Fire and Injury Hazards (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/RecalledAnticimexSMARTConnectMiniDevice.png |
| Images › 1 › Caption | Recalled Anticimex SMART Connect Mini Device |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/LocationofModelnumberRecalledAnticimexSMARTConnectMiniDevice.png |
| Images › 2 › Caption | Location of Model number on recalled Anticimex SMART Connect Mini Device |
| Hazards › Name | The device's power supply can overheat while charging, and cause the plastic enclosure to fly off, posing fire and injury hazards. |
| Injuries › Name | The firm has one report of a voltage regulator failure resulting in battery cell failure in a device at an Anticimex facility. No injuries have been reported. |
| Products › Name | SMART Connect Mini Devices |
| Products › Number Of Units | About 2,750 |
| Recall I D | 8979 |
| Remedies › Name | Consumers should immediately stop using the recalled devices and should not unplug their installed devices until they are contacted by Anticimex to schedule a removal appointment and provide further instructions. The replacement and installation of the new device will be free of charge. Anticimex is directly contacting all known purchasers. |
| Importers › Name | Anticimex Inc., of Berkeley Heights, N.J. |
| Retailers › Name | The recalled SMART Connect Mini Devices were not sold in stores or online. They were installed as part of Anticimex's pest control service monitoring from March 2020 through October 2020 for between $15 and $45 per month. |
| Recall Date | 2020-12-31T00:00:00 |
| Description | This recall involves the SMART Connect Mini Devices, which serve as a communication hub connecting a system of digital pest control units. The device is a white, plastic-covered unit mounted to the wall and was connected to a power source and wireless network by licensed pest control technicians. The model number 300 110 Rev. C is located on the back of the device. |
| Recall Number | 21716 |
| Remedy Options › Option | Replace |
| Consumer Contact | Anticimex toll-free at 888-522-5770 from 8 a.m. to 6 p.m. ET Monday through Friday, or online at https://www.anticimex.com/en-us/digital-pest-control/ or www.anticimex.com and click on “Press Release” for more information. |
| Last Publish Date | 2020-12-31T00:00:00 |
| Manufacturer Countries › Country | Thailand |