Woom bikes USA Recalls Bicycles Due to Fall and Injury Hazards (Recall Alert)
USWoom bikes USA Recalls Bicycles Due to Fall and Injury Hazards (Recall Alert)
Grund für den Rückruf / Gefahr
TranslatedThe bicycle's front fork can loosen and detach, posing fall and injury risks to the rider.
Produktbeschreibung & Identifikation
TranslatedThis recall involves woom bicycle models 4 (20 inch), 5 (24 inch) and 6 (26 inch). You can find the model number on the top tube of each bike. The bikes were sold in five different colors: Red, blue, green, purple and yellow. "Woom" is printed across the bottom tube of the bicycle frame.
Betroffene Produkte
TranslatedWoom model 4, 5, 6 bicycles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2020/Woom-bikes-USA-Recalls-Bicycles-Due-to-Fall-and-Injury-Hazards-Recall-Alert |
| Title | Woom bikes USA Recalls Bicycles Due to Fall and Injury Hazards (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recalled woom 4 model.png |
| Images › 1 › Caption | Recalled woom 4 model |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recalled woom 5 model.png |
| Images › 2 › Caption | Recalled woom 5 model |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Recalled woom 6 model.png |
| Images › 3 › Caption | Recalled woom 6 model |
| Hazards › Name | The bicycle's front fork can loosen and detach, posing fall and injury risks to the rider. |
| Injuries › Name | The firm has received two reports of the fork becoming loose or detaching in the U.S. No injuries have been reported. |
| Products › Name | Woom model 4, 5, 6 bicycles |
| Products › Number Of Units | About 5,500 |
| Recall I D | 8782 |
| Remedies › Name | Consumers should immediately stop using the recalled bicycles and contact the firm for a free repair kit for the front fork. The firm is contacting all known purchasers and providing a free repair kit including installation instructions. |
| Importers › Name | Woom bikes USA, Austin, Texas |
| Retailers › Name | Online at us.woombikes.com from August 2018 through March 2019 for about $450 (woom 4), $480 (woom 5) and $500 (woom 6). |
| Recall Date | 2020-03-19T00:00:00 |
| Description | This recall involves woom bicycle models 4 (20 inch), 5 (24 inch) and 6 (26 inch). You can find the model number on the top tube of each bike. The bikes were sold in five different colors: Red, blue, green, purple and yellow. "Woom" is printed across the bottom tube of the bicycle frame. |
| Recall Number | 20728 |
| Remedy Options › Option | Repair |
| Consumer Contact | Woom bike USA toll-free at 855-966-6872 from 8 a.m. to 5 p.m. CT Monday through Friday or email at usa@woombikes.com or online at us.woombikes.com and click on Service for more information. |
| Last Publish Date | 2020-03-19T00:00:00 |
| Manufacturer Countries › Country | Cambodia |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Woom bikes USA Recalls Bicycles Due to Fall and Injury Hazards (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Woom bikes USA Recalls Bicycles Due to Fall and Injury Hazards (Recall Alert) Check if your household is affected: https://therecallfile.com/de/recalls/woom-bikes-usa-recalls-bicycles-due-to-fall-and-injury-hazards-recall/CPSC-20728
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