CPSCGeneral Alert
Woom bikes USA Recalls Bicycles Due to Fall and Injury Hazards (Recall Alert)
Published: March 19, 2020Recall ID: 20728Category: generalCountry: US
Reason for Recall / Hazard
The bicycle's front fork can loosen and detach, posing fall and injury risks to the rider.
Product Description & Identification
This recall involves woom bicycle models 4 (20 inch), 5 (24 inch) and 6 (26 inch). You can find the model number on the top tube of each bike. The bikes were sold in five different colors: Red, blue, green, purple and yellow. "Woom" is printed across the bottom tube of the bicycle frame.
Affected Products
Woom model 4, 5, 6 bicycles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2020/Woom-bikes-USA-Recalls-Bicycles-Due-to-Fall-and-Injury-Hazards-Recall-Alert |
| Title | Woom bikes USA Recalls Bicycles Due to Fall and Injury Hazards (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recalled woom 4 model.png |
| Images › 1 › Caption | Recalled woom 4 model |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recalled woom 5 model.png |
| Images › 2 › Caption | Recalled woom 5 model |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Recalled woom 6 model.png |
| Images › 3 › Caption | Recalled woom 6 model |
| Hazards › Name | The bicycle's front fork can loosen and detach, posing fall and injury risks to the rider. |
| Injuries › Name | The firm has received two reports of the fork becoming loose or detaching in the U.S. No injuries have been reported. |
| Products › Name | Woom model 4, 5, 6 bicycles |
| Products › Number Of Units | About 5,500 |
| Recall I D | 8782 |
| Remedies › Name | Consumers should immediately stop using the recalled bicycles and contact the firm for a free repair kit for the front fork. The firm is contacting all known purchasers and providing a free repair kit including installation instructions. |
| Importers › Name | Woom bikes USA, Austin, Texas |
| Retailers › Name | Online at us.woombikes.com from August 2018 through March 2019 for about $450 (woom 4), $480 (woom 5) and $500 (woom 6). |
| Recall Date | 2020-03-19T00:00:00 |
| Description | This recall involves woom bicycle models 4 (20 inch), 5 (24 inch) and 6 (26 inch). You can find the model number on the top tube of each bike. The bikes were sold in five different colors: Red, blue, green, purple and yellow. "Woom" is printed across the bottom tube of the bicycle frame. |
| Recall Number | 20728 |
| Remedy Options › Option | Repair |
| Consumer Contact | Woom bike USA toll-free at 855-966-6872 from 8 a.m. to 5 p.m. CT Monday through Friday or email at usa@woombikes.com or online at us.woombikes.com and click on Service for more information. |
| Last Publish Date | 2020-03-19T00:00:00 |
| Manufacturer Countries › Country | Cambodia |