WindowTex Recalls Custom Roller Shades Due to Risk of Injury
USWindowTex Recalls Custom Roller Shades Due to Risk of Injury
Recalling Firm: Windowcraft Inc. dba. WindowTex, of Garden City Park, NY
Grund für den Rückruf / Gefahr
TranslatedA steel pin inserted into the idler on the shades can become dislodged and cause the shade to fall from the mounting bracket, posing a risk of injury from impact to the consumer.
Produktbeschreibung & Identifikation
TranslatedThis recall involves WindowTex custom-made fabric roller window shades that are raised and lowered by a side-mounted chain. The recalled shades have an idler with steel pin inserted into one end of the roller tube. The steel pin is used to connect the window shade to the metal mounting bracket. Roller shades included in this recall have idlers with model number D15T, used with a 1½-inch roller tube, and model number D20T, used with a 2-inch roller tube.
Betroffene Produkte
TranslatedRoller Window Shades
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2015/WindowTex-Recalls-Custom-Roller-Shades |
| Title | WindowTex Recalls Custom Roller Shades Due to Risk of Injury |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15047.fullshadeview800.jpg |
| Images › 1 › Caption | WindowTex Idler Roller Window Shade |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15047.WindowTexSteelPinIdlerIma80.jpg |
| Images › 2 › Caption | WindowTex Steel Pin Idler |
| Hazards › Name | A steel pin inserted into the idler on the shades can become dislodged and cause the shade to fall from the mounting bracket, posing a risk of injury from impact to the consumer. |
| Injuries › Name | WindowTex has received six reports of steel pins becoming dislodged from the window shade idler, causing some of the shades to fall. No injuries have been reported. |
| Products › Name | Roller Window Shades |
| Products › Type | Window Shades and Venetian Blinds and Indoor Shutters |
| Products › Category I D | 67795 |
| Products › Number Of Units | About 6,800 |
| Recall I D | 1881 |
| Remedies › Name | Consumers with the recalled window shades should immediately contact the place of purchase for instructions on how to schedule a service call for free replacement idlers. Consumers can also contact WindowTex for help identifying their authorized dealer. Authorized dealers are contacting all known purchasers. |
| Retailers › Name | WindowTex authorized dealers nationwide from April 2014 through June 2014 for between $100 and $500. |
| Recall Date | 2014-12-16T00:00:00 |
| Description | This recall involves WindowTex custom-made fabric roller window shades that are raised and lowered by a side-mounted chain. The recalled shades have an idler with steel pin inserted into one end of the roller tube. The steel pin is used to connect the window shade to the metal mounting bracket. Roller shades included in this recall have idlers with model number D15T, used with a 1½-inch roller tube, and model number D20T, used with a 2-inch roller tube. |
| Recall Number | 15047 |
| Manufacturers › Name | Windowcraft Inc. dba. WindowTex, of Garden City Park, NY |
| Remedy Options › Option | Repair |
| Consumer Contact | WindowTex toll-free at (877) 294-3580 between 9 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's website at www.windowtex.com and click on the "Recall Information" link for more information. |
| Last Publish Date | 2015-01-06T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought WindowTex Recalls Custom Roller Shades Due to Risk of Injury?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Übersicht
- Rückrufendes UnternehmenWindowcraft Inc. dba. WindowTex, of Garden City Park, NY
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🚨 SAFETY ALERT: Windowcraft Inc. dba. WindowTex, of Garden City Park, NY - WindowTex Recalls Custom Roller Shades Due to Risk of Injury Check if your household is affected: https://therecallfile.com/de/recalls/windowtex-recalls-custom-roller-shades-due-to-risk-of-injury/CPSC-15047
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