CPSCGeneral Alert
WindowTex Recalls Custom Roller Shades Due to Risk of Injury
Published: December 16, 2014Recall ID: 15047Category: generalCountry: US
Reason for Recall / Hazard
A steel pin inserted into the idler on the shades can become dislodged and cause the shade to fall from the mounting bracket, posing a risk of injury from impact to the consumer.
Product Description & Identification
This recall involves WindowTex custom-made fabric roller window shades that are raised and lowered by a side-mounted chain. The recalled shades have an idler with steel pin inserted into one end of the roller tube. The steel pin is used to connect the window shade to the metal mounting bracket. Roller shades included in this recall have idlers with model number D15T, used with a 1½-inch roller tube, and model number D20T, used with a 2-inch roller tube.
Affected Products
Roller Window Shades
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2015/WindowTex-Recalls-Custom-Roller-Shades |
| Title | WindowTex Recalls Custom Roller Shades Due to Risk of Injury |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15047.fullshadeview800.jpg |
| Images › 1 › Caption | WindowTex Idler Roller Window Shade |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15047.WindowTexSteelPinIdlerIma80.jpg |
| Images › 2 › Caption | WindowTex Steel Pin Idler |
| Hazards › Name | A steel pin inserted into the idler on the shades can become dislodged and cause the shade to fall from the mounting bracket, posing a risk of injury from impact to the consumer. |
| Injuries › Name | WindowTex has received six reports of steel pins becoming dislodged from the window shade idler, causing some of the shades to fall. No injuries have been reported. |
| Products › Name | Roller Window Shades |
| Products › Type | Window Shades and Venetian Blinds and Indoor Shutters |
| Products › Category I D | 67795 |
| Products › Number Of Units | About 6,800 |
| Recall I D | 1881 |
| Remedies › Name | Consumers with the recalled window shades should immediately contact the place of purchase for instructions on how to schedule a service call for free replacement idlers. Consumers can also contact WindowTex for help identifying their authorized dealer. Authorized dealers are contacting all known purchasers. |
| Retailers › Name | WindowTex authorized dealers nationwide from April 2014 through June 2014 for between $100 and $500. |
| Recall Date | 2014-12-16T00:00:00 |
| Description | This recall involves WindowTex custom-made fabric roller window shades that are raised and lowered by a side-mounted chain. The recalled shades have an idler with steel pin inserted into one end of the roller tube. The steel pin is used to connect the window shade to the metal mounting bracket. Roller shades included in this recall have idlers with model number D15T, used with a 1½-inch roller tube, and model number D20T, used with a 2-inch roller tube. |
| Recall Number | 15047 |
| Manufacturers › Name | Windowcraft Inc. dba. WindowTex, of Garden City Park, NY |
| Remedy Options › Option | Repair |
| Consumer Contact | WindowTex toll-free at (877) 294-3580 between 9 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's website at www.windowtex.com and click on the "Recall Information" link for more information. |
| Last Publish Date | 2015-01-06T00:00:00 |
| Manufacturer Countries › Country | United States |