CPSCGeneral Alert

Whirlpool Recalls Jenn-Air Wall Ovens Due to Risk of Burns

Name: Whirlpool Recalls Jenn-Air Wall Ovens Due to Risk of Burns
Brand: Whirlpool Corporation, of Benton Harbor, Mich.
SKU: CPSC-15200
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 29. Juli 2015Rückruf-ID: 15200Kategorie: VerbraucherprodukteLand: Vereinigte Staaten

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The extendable roller rack can unexpectedly disengage when fully extended, posing a risk of burns to consumers.

Produktbeschreibung & Identifikation

This recall involves Jenn-Air brand single and double wall ovens, and combination microwave/wall ovens with an extendable roller rack with handle. The ovens were sold in stainless steel, oiled bronze, black and white. The Jenn-Air logo is affixed to the lower right corner of the oven door. Wall ovens included in the recall have model numbers that begin with JJW2, JJW3, JMW2 or JMW3 and a serial number beginning with D or F. A complete list of model and serial numbers included in this recall is on the firm's website (http://repair.whirlpoolcorp.com). Model and serial numbers for single and double ovens are located under the control panel, and for combination ovens, the model and serial number are located near the center vent of the lower oven.

Betroffene Produkte

Jenn-Air Single, Double Wall Ovens and Combination Microwave/Wall Ovens

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2015/Whirlpool-Recalls-Jenn-Air-Wall-Ovens
Title	Whirlpool Recalls Jenn-Air Wall Ovens Due to Risk of Burns
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2015.15200.RollerRackHandle.jpg
Images › 1 › Caption	Extendable roller rack with handle (top)
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2015.15200.SingleWallOven.jpg
Images › 2 › Caption	Single Wall Oven
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2015.15200.DoubleWallOven.jpg
Images › 3 › Caption	Double Wall Oven
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2015.15200.ComboMicrowaveWallOven.jpg
Images › 4 › Caption	Combination Microwave Wall Oven
Hazards › Name	The extendable roller rack can unexpectedly disengage when fully extended, posing a risk of burns to consumers.
Injuries › Name	Whirlpool Corporation has received eight reports of incidents, including one report of second degree burn injuries to the arm and back.
Products › Name	Jenn-Air Single, Double Wall Ovens and Combination Microwave/Wall Ovens
Products › Type	Ranges and Ovens
Products › Category I D	68149
Products › Number Of Units	About 33,000 (in addition, 8,000 were sold in Canada)
Recall I D	6461
Remedies › Name	Consumers should immediately stop using the extendable roller rack and contact Whirlpool Corporation for a free in-home inspection and repair.
Retailers › Name	Sears, Pacific Sales and other stores nationwide, and by wholesalers, including Ferguson Enterprises, and homebuilders from March 2012 through June 2015 for between $2,500 and $5,000.
Recall Date	2015-07-29T00:00:00
Description	This recall involves Jenn-Air brand single and double wall ovens, and combination microwave/wall ovens with an extendable roller rack with handle. The ovens were sold in stainless steel, oiled bronze, black and white. The Jenn-Air logo is affixed to the lower right corner of the oven door. Wall ovens included in the recall have model numbers that begin with JJW2, JJW3, JMW2 or JMW3 and a serial number beginning with D or F. A complete list of model and serial numbers included in this recall is on the firm's website (http://repair.whirlpoolcorp.com). Model and serial numbers for single and double ovens are located under the control panel, and for combination ovens, the model and serial number are located near the center vent of the lower oven.
Recall Number	15200
Manufacturers › Name	Whirlpool Corporation, of Benton Harbor, Mich.
Remedy Options › Option	Repair
Inconjunctions › U R L	http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2015/54380r-eng.php
Consumer Contact	Whirlpool Corporation toll-free at (877) 929-2029 from 8 a.m. to 8 p.m. Monday through Friday or online at www.whirlpoolcorp.com and click on Product Recall for more information.
Last Publish Date	2015-09-29T00:00:00
Manufacturer Countries › Country	United States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Whirlpool Recalls Jenn-Air Wall Ovens Due to Risk of Burns?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

Rückrufendes UnternehmenWhirlpool Corporation, of Benton Harbor, Mich.

Recall Hazard Severity

Caution (Class III)

Offizielle Behördenwarnung

📢 Warnung teilen

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🚨 SAFETY ALERT: Whirlpool Corporation, of Benton Harbor, Mich. - Whirlpool Recalls Jenn-Air Wall Ovens Due to Risk of Burns

Check if your household is affected:
https://therecallfile.com/de/recalls/whirlpool-recalls-jenn-air-wall-ovens-due-to-risk-of-burns/CPSC-15200

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