Whirlpool Recalls Jenn-Air Wall Ovens Due to Risk of Burns
Reason for Recall / Hazard
The extendable roller rack can unexpectedly disengage when fully extended, posing a risk of burns to consumers.
Product Description & Identification
This recall involves Jenn-Air brand single and double wall ovens, and combination microwave/wall ovens with an extendable roller rack with handle. The ovens were sold in stainless steel, oiled bronze, black and white. The Jenn-Air logo is affixed to the lower right corner of the oven door. Wall ovens included in the recall have model numbers that begin with JJW2, JJW3, JMW2 or JMW3 and a serial number beginning with D or F. A complete list of model and serial numbers included in this recall is on the firm's website (http://repair.whirlpoolcorp.com). Model and serial numbers for single and double ovens are located under the control panel, and for combination ovens, the model and serial number are located near the center vent of the lower oven.
Affected Products
Jenn-Air Single, Double Wall Ovens and Combination Microwave/Wall Ovens
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2015/Whirlpool-Recalls-Jenn-Air-Wall-Ovens |
| Title | Whirlpool Recalls Jenn-Air Wall Ovens Due to Risk of Burns |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15200.RollerRackHandle.jpg |
| Images › 1 › Caption | Extendable roller rack with handle (top) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15200.SingleWallOven.jpg |
| Images › 2 › Caption | Single Wall Oven |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15200.DoubleWallOven.jpg |
| Images › 3 › Caption | Double Wall Oven |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15200.ComboMicrowaveWallOven.jpg |
| Images › 4 › Caption | Combination Microwave Wall Oven |
| Hazards › Name | The extendable roller rack can unexpectedly disengage when fully extended, posing a risk of burns to consumers. |
| Injuries › Name | Whirlpool Corporation has received eight reports of incidents, including one report of second degree burn injuries to the arm and back. |
| Products › Name | Jenn-Air Single, Double Wall Ovens and Combination Microwave/Wall Ovens |
| Products › Type | Ranges and Ovens |
| Products › Category I D | 68149 |
| Products › Number Of Units | About 33,000 (in addition, 8,000 were sold in Canada) |
| Recall I D | 6461 |
| Remedies › Name | Consumers should immediately stop using the extendable roller rack and contact Whirlpool Corporation for a free in-home inspection and repair. |
| Retailers › Name | Sears, Pacific Sales and other stores nationwide, and by wholesalers, including Ferguson Enterprises, and homebuilders from March 2012 through June 2015 for between $2,500 and $5,000. |
| Recall Date | 2015-07-29T00:00:00 |
| Description | This recall involves Jenn-Air brand single and double wall ovens, and combination microwave/wall ovens with an extendable roller rack with handle. The ovens were sold in stainless steel, oiled bronze, black and white. The Jenn-Air logo is affixed to the lower right corner of the oven door. Wall ovens included in the recall have model numbers that begin with JJW2, JJW3, JMW2 or JMW3 and a serial number beginning with D or F. A complete list of model and serial numbers included in this recall is on the firm's website (http://repair.whirlpoolcorp.com). Model and serial numbers for single and double ovens are located under the control panel, and for combination ovens, the model and serial number are located near the center vent of the lower oven. |
| Recall Number | 15200 |
| Manufacturers › Name | Whirlpool Corporation, of Benton Harbor, Mich. |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2015/54380r-eng.php |
| Consumer Contact | Whirlpool Corporation toll-free at (877) 929-2029 from 8 a.m. to 8 p.m. Monday through Friday or online at www.whirlpoolcorp.com and click on Product Recall for more information. |
| Last Publish Date | 2015-09-29T00:00:00 |
| Manufacturer Countries › Country | United States |