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CPSCGeneral Alert

Tech Gear 5.7 Recalls Performance Heated Socks Due to Fire and Burn Hazards

Name: Tech Gear 5.7 Recalls Performance Heated Socks Due to Fire and Burn Hazards
Brand: Mi Croteck Gaoke (HK) Limited/Shenzhen FCY Technology Co. Ltd, of C...
SKU: CPSC-19082
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 14. März 2019Rückruf-ID: 19082Kategorie: VerbraucherprodukteLand: Vereinigte Staaten

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The lithium-ion battery can overheat, melt or ignite when charged with a charger other than the one provided with the product, posing fire and burn hazards to the user.

Produktbeschreibung & Identifikation

This recall involves Mobile Warming Performance Heated Socks sold with lithium-ion batteries. Only socks with serial number MW18A04-17-14, MW18A04-17-15, MW18A04-M4-10/W6-11 and MW18A04-M10-14 are included in the recall. These socks are gray and made of a poly-cotton blend in men's and women's size 6-10 and 10-14. The socks heat when the battery is connected and is in the on position. The heating on/off is controlled through the battery switch or the phone app when a phone is paired.

Betroffene Produkte

Mobile Warming Performance Heated Socks

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2019/Tech-Gear-5-7-Recalls-Performance-Heated-Socks-Due-to-Fire-and-Burn-Hazards
Title	Tech Gear 5.7 Recalls Performance Heated Socks Due to Fire and Burn Hazards
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/Mobile Warming Performance Heated Socks battery.png
Images › 1 › Caption	Mobile Warming Performance Heated Socks battery
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/Mobile Warming Performance Heated Socks – front of box.png
Images › 2 › Caption	Mobile Warming Performance Heated Socks – front of box
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/Location of Serial Number – bottom of box.png
Images › 3 › Caption	Location of Serial Number – bottom of box
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/Image of socks without batteries.png
Images › 4 › Caption	Image of socks without batteries
Hazards › Name	The lithium-ion battery can overheat, melt or ignite when charged with a charger other than the one provided with the product, posing fire and burn hazards to the user.
Injuries › Name	Tech Gear 5.7 has received four reports of batteries overheating, melting or igniting, resulting in minor property damage in two instances, and melting of the battery case in the others. No injuries have been reported.
Products › Name	Mobile Warming Performance Heated Socks
Products › Number Of Units	4000
Recall I D	8507
Remedies › Name	Consumers should immediately stop using the recalled socks, remove the battery and contact the firm for instructions on how to receive a free replacement pair of socks with battery or a full refund.
Importers › Name	Tech Gear 5.7, Inc., of San Marcos, Calif.
Retailers › Name	Scheels and other sporting goods, workwear and farm supply stores nationwide and online at www.mobilewarming.com and www.Amazon.com from September 2018 through November 2018 for about $130.
Recall Date	2019-03-14T00:00:00
Description	This recall involves Mobile Warming Performance Heated Socks sold with lithium-ion batteries. Only socks with serial number MW18A04-17-14, MW18A04-17-15, MW18A04-M4-10/W6-11 and MW18A04-M10-14 are included in the recall. These socks are gray and made of a poly-cotton blend in men's and women's size 6-10 and 10-14. The socks heat when the battery is connected and is in the on position. The heating on/off is controlled through the battery switch or the phone app when a phone is paired.
Recall Number	19082
Manufacturers › Name	Mi Croteck Gaoke (HK) Limited/Shenzhen FCY Technology Co. Ltd, of China
Remedy Options › 1 › Option	Refund
Remedy Options › 2 › Option	Replace
Consumer Contact	Tech Gear 5.7 toll-free at 888-908-6024 from 7 a.m. to 5 p.m. PT Monday through Friday or email at cs@techgear5-7.com or online at www.mobilewarming.com and click on “Recall Information” for more information.
Last Publish Date	2019-03-14T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Tech Gear 5.7 Recalls Performance Heated Socks Due to Fire and Burn Hazards?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

Rückrufendes UnternehmenMi Croteck Gaoke (HK) Limited/Shenzhen FCY Technology Co. Ltd, of China

Recall Hazard Severity

Caution (Class III)

Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Mi Croteck Gaoke (HK) Limited/Shenzhen FCY Technology Co. Ltd, of China - Tech Gear 5.7 Recalls Performance Heated Socks Due to Fire and Burn Hazards

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https://therecallfile.com/de/recalls/tech-gear-5-7-recalls-performance-heated-socks-due-to-fire-and-burn-ha/CPSC-19082

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