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CPSCGeneral Alert

Tech Gear 5.7 Recalls Performance Heated Socks Due to Fire and Burn Hazards

Published: March 14, 2019Recall ID: 19082Category: generalCountry: US

Reason for Recall / Hazard

The lithium-ion battery can overheat, melt or ignite when charged with a charger other than the one provided with the product, posing fire and burn hazards to the user.

Product Description & Identification

This recall involves Mobile Warming Performance Heated Socks sold with lithium-ion batteries. Only socks with serial number MW18A04-17-14, MW18A04-17-15, MW18A04-M4-10/W6-11 and MW18A04-M10-14 are included in the recall. These socks are gray and made of a poly-cotton blend in men's and women's size 6-10 and 10-14. The socks heat when the battery is connected and is in the on position. The heating on/off is controlled through the battery switch or the phone app when a phone is paired.

Affected Products

Mobile Warming Performance Heated Socks

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2019/Tech-Gear-5-7-Recalls-Performance-Heated-Socks-Due-to-Fire-and-Burn-Hazards
TitleTech Gear 5.7 Recalls Performance Heated Socks Due to Fire and Burn Hazards
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Mobile Warming Performance Heated Socks battery.png
Images › 1 › CaptionMobile Warming Performance Heated Socks battery
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Mobile Warming Performance Heated Socks – front of box.png
Images › 2 › CaptionMobile Warming Performance Heated Socks – front of box
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Location of Serial Number – bottom of box.png
Images › 3 › CaptionLocation of Serial Number – bottom of box
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/Image of socks without batteries.png
Images › 4 › CaptionImage of socks without batteries
Hazards › NameThe lithium-ion battery can overheat, melt or ignite when charged with a charger other than the one provided with the product, posing fire and burn hazards to the user.
Injuries › NameTech Gear 5.7 has received four reports of batteries overheating, melting or igniting, resulting in minor property damage in two instances, and melting of the battery case in the others. No injuries have been reported.
Products › NameMobile Warming Performance Heated Socks
Products › Number Of Units4000
Recall I D8507
Remedies › NameConsumers should immediately stop using the recalled socks, remove the battery and contact the firm for instructions on how to receive a free replacement pair of socks with battery or a full refund.
Importers › NameTech Gear 5.7, Inc., of San Marcos, Calif.
Retailers › NameScheels and other sporting goods, workwear and farm supply stores nationwide and online at www.mobilewarming.com and www.Amazon.com from September 2018 through November 2018 for about $130.
Recall Date2019-03-14T00:00:00
DescriptionThis recall involves Mobile Warming Performance Heated Socks sold with lithium-ion batteries. Only socks with serial number MW18A04-17-14, MW18A04-17-15, MW18A04-M4-10/W6-11 and MW18A04-M10-14 are included in the recall. These socks are gray and made of a poly-cotton blend in men's and women's size 6-10 and 10-14. The socks heat when the battery is connected and is in the on position. The heating on/off is controlled through the battery switch or the phone app when a phone is paired.
Recall Number19082
Manufacturers › NameMi Croteck Gaoke (HK) Limited/Shenzhen FCY Technology Co. Ltd, of China
Remedy Options › 1 › OptionRefund
Remedy Options › 2 › OptionReplace
Consumer ContactTech Gear 5.7 toll-free at 888-908-6024 from 7 a.m. to 5 p.m. PT Monday through Friday or email at cs@techgear5-7.com or online at www.mobilewarming.com and click on “Recall Information” for more information.
Last Publish Date2019-03-14T00:00:00
Manufacturer Countries › CountryChina

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Overview

  • Recalling FirmMi Croteck Gaoke (HK) Limited/Shenzhen FCY Technology Co. Ltd, of China
Recall Hazard Severity
Caution (Class III)
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