STIHL Recalls MSA 300 Chain Saws Due to Laceration Hazard
USSTIHL Recalls MSA 300 Chain Saws Due to Laceration Hazard
Grund für den Rückruf / Gefahr
TranslatedThe chain saw can take longer to brake than expected, posing a laceration hazard.
Produktbeschreibung & Identifikation
TranslatedThis recall involves the braking system of the STIHL MSA 300, a battery-powered chain saw. The chain saw is gray and orange. "STIHL" and "MSA 300" are displayed on the side of the chain saw. The recalled chain saw's serial number is located on a label on the rear hand guard. Serial numbers lower than 447457319 are included in the recall.
Betroffene Produkte
TranslatedSTIHL MSA 300 chain saws
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/STIHL-Recalls-MSA-300-Chain-Saws-Due-to-Laceration-Hazard |
| Title | STIHL Recalls MSA 300 Chain Saws Due to Laceration Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/chain-saw.png |
| Images › 1 › Caption | Recalled MSA 300 Chain Saw |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/chain-saw-label.png |
| Images › 2 › Caption | Location of serial number label on MSA 300 chain saw |
| Hazards › Name | The chain saw can take longer to brake than expected, posing a laceration hazard. |
| Injuries › Name | None reported |
| Products › Name | STIHL MSA 300 chain saws |
| Products › Number Of Units | About 2,800 |
| Recall I D | 9710 |
| Remedies › Name | Consumers should immediately stop using the recalled STIHL MSA 300 chain saw and bring it to an authorized STIHL servicing dealer for the free replacement of the brake drum and brake band. |
| Importers › Name | STIHL Incorporated, of Virginia Beach, Virginia |
| Retailers › Name | Authorized STIHL independent dealers nationwide from October 2022 through July 2023 for about $800. |
| Recall Date | 2023-09-14T00:00:00 |
| Description | This recall involves the braking system of the STIHL MSA 300, a battery-powered chain saw. The chain saw is gray and orange. "STIHL" and "MSA 300" are displayed on the side of the chain saw. The recalled chain saw's serial number is located on a label on the rear hand guard. Serial numbers lower than 447457319 are included in the recall. |
| Recall Number | 23282 |
| Remedy Options › Option | Repair |
| Consumer Contact | STIHL Incorporated at 800-233-4729 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.stihlusa.com/safety/recalls/msa300 or www.stihlusa.com and click on "Information" and then "Recalls & Notices" and then "MSA 300 Recall" for more information. |
| Last Publish Date | 2023-09-14T00:00:00 |
| Manufacturer Countries › Country | Austria |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought STIHL Recalls MSA 300 Chain Saws Due to Laceration Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: STIHL Recalls MSA 300 Chain Saws Due to Laceration Hazard Check if your household is affected: https://therecallfile.com/de/recalls/stihl-recalls-msa-300-chain-saws-due-to-laceration-hazard/CPSC-23282
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