Specialized Sirrus Bikes with Two-Piece Slotted Sirrus Cranks MY2019-2022 - Extended Recall
AustraliaSpecialized Sirrus Bikes with Two-Piece Slotted Sirrus Cranks MY2019-2022 - Extended Recall
Grund für den Rückruf / Gefahr
TranslatedThe cranks may not have been installed to factory specification and may disengage during riding.
Produktbeschreibung & Identifikation
TranslatedReason / Defects: The cranks may not have been installed to factory specification and may disengage during riding. Hazards: If the pedal and crank arm fall off while the bicycle is being ridden, the rider may lose control of the bicycle, increasing the risk of an accident or injury. What to do: Stop using the affected bikes immediately and return them to your nearest Authorised Specialized Retailer for free inspection and repair. For more information, contact Specialized Rider Care at 1300-499-330 or visit www.specialized.com/au/en/safety-notices .
Betroffene Produkte
TranslatedThis recall was extended in March 2022 to include additional models. Specialized Sirrus Bikes with two-piece slotted cranks originally equipped on selected MY2019-2022. Affected models include: • MY 2019 - Sirrus Sport (including EQ and Step-Through versions) and Sirrus X Comp Carbon • MY 2020 - Sirrus Models 3.0, 4.0, X3.0, X4.0 and X5.0 • MY 2021 – Sirrus Models X3.0 and X4.0 • MY 2022 – Sirrus Models X3.0 and X4.0 Affected bikes were sold from 1 July 2018 to March 2022.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 604f6cb4-f055-4435-9117-2578f66b2f62 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/specialized-sirrus-bikes-with-two-piece-slotted-sirrus-cranks-my2019-2022-extended-recall |
| Pub Date | Thu, 30 Jul 2020 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Specialized%20Sirrus%20Bike%20with%20two%20piece%20slotted%20crank.png?itok=zf1q9bep |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Specialized Sirrus Bikes with Two-Piece Slotted Sirrus Cranks MY2019-2022 - Extended Recall?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- RisikostufeBicycles and scooters (push)
- DistributionAustralia
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🚨 SAFETY ALERT: Specialized Sirrus Bikes with Two-Piece Slotted Sirrus Cranks MY2019-2022 - Extended Recall Check if your household is affected: https://therecallfile.com/de/recalls/specialized-sirrus-bikes-with-two-piece-slotted-sirrus-cranks-my2019-2/AU-604f6cb4-f055-4435-9117-2578f66b2f62
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