Select Bestway, Intex and Polygroup Above-Ground Pools (48-Inches and Taller) recalled due to drowning hazard
CanadaSelect Bestway, Intex and Polygroup Above-Ground Pools (48-Inches and Taller) recalled due to drowning hazard
Recalling Firm: Consumer product safety
Grund für den Rückruf / Gefahr
TranslatedDrowning hazard
Produktbeschreibung & Identifikation
TranslatedConsumers should immediately determine if their pool is part of the recall, and if so, contact Bestway, Intex or Polygroup to request a repair kit. Consumers should ensure that children cannot access the pool unattended or, alternatively, drain the pool until the repair can be installed.For more information, consumers can contact: Bestway toll-free at (888) 875-5620 from 7:30 a.m. to 4:00 p.m. MT Monday through Friday, online, or email at PoolRemedySupport@bestwaycorp.us.Intex toll-free at 800-549-8829, from 8:30 a.m. to 5 p.m. PT, Monday through Friday, online, or by email at recallhelp@intexcorp.com. Polygroup toll-free at 888-621-4137, from 5 a.m. to 11 p.m. MT, Monday through Friday, online, or by email at poolrecall@polygroup.com.Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and companies Bestway, Intex and Polygroup.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Betroffene Produkte
TranslatedSelect Bestway, Intex and Polygroup Above-Ground Pools (48-Inches and Taller)
Additional Source Details
| Field | Value |
|---|---|
| N I D | 77742 |
| U R L | https://recalls-rappels.canada.ca/en/alert-recall/select-bestway-intex-and-polygroup-above-ground-pools-48-inches-and-taller-recalled |
| Issue | Drowning hazard |
| Title | Select Bestway, Intex and Polygroup Above-Ground Pools (48-Inches and Taller) recalled due to drowning hazard |
| Product | Select Bestway, Intex and Polygroup Above-Ground Pools (48-Inches and Taller) |
| Archived | 0 |
| Category | Outdoor living |
| Last updated | 2025-07-21 |
| Organization | Consumer product safety |
| What you should do | Consumers should immediately determine if their pool is part of the recall, and if so, contact Bestway, Intex or Polygroup to request a repair kit. Consumers should ensure that children cannot access the pool unattended or, alternatively, drain the pool until the repair can be installed.For more information, consumers can contact: Bestway toll-free at (888) 875-5620 from 7:30 a.m. to 4:00 p.m. MT Monday through Friday, online, or email at PoolRemedySupport@bestwaycorp.us.Intex toll-free at 800-549-8829, from 8:30 a.m. to 5 p.m. PT, Monday through Friday, online, or by email at recallhelp@intexcorp.com. Polygroup toll-free at 888-621-4137, from 5 a.m. to 11 p.m. MT, Monday through Friday, online, or by email at poolrecall@polygroup.com.Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and companies Bestway, Intex and Polygroup.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls. |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Select Bestway, Intex and Polygroup Above-Ground Pools (48-Inches and Taller) recalled due to drowning hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Prüfen Sie weitere Produkte in Ihrem Haushalt
Kostenlose ToolsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Übersicht
- Rückrufendes UnternehmenConsumer product safety
📢 Warnung teilen
Alert family and friends to keep them safe. Copy this quick alert message:
🚨 SAFETY ALERT: Consumer product safety - Select Bestway, Intex and Polygroup Above-Ground Pools (48-Inches and Taller) recalled due to drowning hazard Check if your household is affected: https://therecallfile.com/de/recalls/select-bestway-intex-and-polygroup-above-ground-pools-48-inches-and-ta/CANADA-77742
Alarm-Liste abonnieren
Erhalten Sie sofortige E-Mail-Benachrichtigungen bei kritischen Produktrückrufen.
Support The Recall File
Help keep official recall alerts free, accessible, and fast for everyone.
Ähnliche Rückrufe
Health CanadaTransport Canada Recall - 2018088 -
Transport Canada Recall - 2018088 -
Tires
Health CanadaTransport Canada Recall - 2018288 -
Transport Canada Recall - 2018288 -
Airbag
Health CanadaTransport Canada Recall - 2018409 -
Transport Canada Recall - 2018409 -
Airbag