Ring LLC Video Doorbell - 2nd Generation
AustraliaRing LLC Video Doorbell - 2nd Generation
Grund für den Rückruf / Gefahr
TranslatedIf the incorrect screws are used to install the video doorbell to the mounting bracket, the screws can damage the lithium battery.
Produktbeschreibung & Identifikation
TranslatedReason / Defects: If the incorrect screws are used to install the video doorbell to the mounting bracket, the screws can damage the lithium battery. Hazards: If the lithium battery is damaged during installation, there is a risk of a fire or injury. What to do: Consumers with uninstalled Ring Video Doorbells (2nd Gen) subject to the Recall should visit Ring’s website to download a new user guide before installing their doorbell or contact Ring as indicated below for additional information. All known customers have been contacted by the manufacturer. In-app set-up instructions have also been updated. Consumers can determine if their doorbell is included in this recall by entering the doorbell’s serial number at https://support.ring.com/hc/en-au/articles/360050949611 . Only Ring Video Doorbell (2nd Generation) models with certain serial numbers are included. If you have experienced any issues when installing your device, you should immediately contact Ring Customer Support at 1300 205 983 or 02 8294 9169.
Betroffene Produkte
TranslatedRing Video Doorbell - 2nd Generation Ring Doorbell Satin Nickel – 8VR1SZ-SEN0 Ring Doorbell Venetian Bronze – 8VR1SZ-VEN0
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 24ee8a51-0861-481a-ae37-c76cb16628a8 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/ring-llc-video-doorbell-2nd-generation |
| Pub Date | Wed, 11 Nov 2020 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Ring%20Video%20Doorbell%20%282nd%20Gen%29.png?itok=55F7uBm4 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Ring LLC Video Doorbell - 2nd Generation?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Kostenlose ToolsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Übersicht
- Risikostufe["Hazardous materials","Lithium-ion batteries","Home electrical appliances"]
- DistributionAustralia
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🚨 SAFETY ALERT: Ring LLC Video Doorbell - 2nd Generation Check if your household is affected: https://therecallfile.com/de/recalls/ring-llc-video-doorbell-2nd-generation/AU-24ee8a51-0861-481a-ae37-c76cb16628a8
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