Reyhee Group Recalls Droyd Multi-Purpose Helmets Due to Risk of Head Injury; Violation of Federal Regulations for Bicycle Helmets
USReyhee Group Recalls Droyd Multi-Purpose Helmets Due to Risk of Head Injury; Violation of Federal Regulations for Bicycle Helmets
Recalling Firm: Yongkang Xinhao Industry and Trade Co. Ltd., of China
Grund für den Rückruf / Gefahr
TranslatedThe recalled helmets do not comply with the positional stability, retention system, impact, labeling and certification requirements of the mandatory federal safety regulations for bicycle helmets. The helmets can fail to protect the wearer in the event of a crash, posing a risk of head injury.
Produktbeschreibung & Identifikation
TranslatedThis recall involves Droyd multi-purpose helmets for youths. The recalled helmets were sold in sizes medium (M) and large (L). The helmets are black, with black padding, black straps, and a black buckle. "DROYD" is printed on the back of the helmet. Model and serial number are located on the serial number label inside the helmet (e.g. "DHM000001" or "DHL000001").
Betroffene Produkte
TranslatedDroyd multi-purpose helmets
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2025/Reyhee-Group-Recalls-Droyd-Multi-Purpose-Helmets-Due-to-Risk-of-Head-Injury-Violation-of-Federal-Regulations-for-Bicycle-Helmets |
| Title | Reyhee Group Recalls Droyd Multi-Purpose Helmets Due to Risk of Head Injury; Violation of Federal Regulations for Bicycle Helmets |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Droyd1.jpg |
| Images › 1 › Caption | Recalled Droyd helmet – top view |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/droyd2.jpg |
| Images › 2 › Caption | Recalled Droyd helmet – back view with logo |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Droyd3.jpg |
| Images › 3 › Caption | Recalled Droyd helmet – side view |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Droyd4.jpg |
| Images › 4 › Caption | Example of photo with straps cut off from recalled helmet, rendering helmet unusable |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/Droyd5.jpg |
| Images › 5 › Caption | Example of photo with straps cut off and recalled helmet inside a trash can, rendering helmet unusable |
| Hazards › Name | The recalled helmets do not comply with the positional stability, retention system, impact, labeling and certification requirements of the mandatory federal safety regulations for bicycle helmets. The helmets can fail to protect the wearer in the event of a crash, posing a risk of head injury. |
| Injuries › Name | None reported |
| Products › Name | Droyd multi-purpose helmets |
| Products › Number Of Units | About 400 |
| Recall I D | 10063 |
| Remedies › Name | Consumers should stop using the recalled Droyd helmets immediately and contact Reyhee for a full refund. To receive a refund, consumers must cut the straps off the helmet and submit two photos: one photo of both straps cut off and one photo of the helmet and cut straps inside of a trash can. Send both photos along with name and address to Reyhee Group at support@droyd.com. Reyhee Group is contacting all purchasers directly. |
| Importers › Name | Reyhee Group Inc., dba RGI Global, of Ontario, California |
| Retailers › Name | Online at Droyd.com from October 2023 through July 2024 for about $40. |
| Recall Date | 2024-10-10T00:00:00 |
| Description | This recall involves Droyd multi-purpose helmets for youths. The recalled helmets were sold in sizes medium (M) and large (L). The helmets are black, with black padding, black straps, and a black buckle. "DROYD" is printed on the back of the helmet. Model and serial number are located on the serial number label inside the helmet (e.g. "DHM000001" or "DHL000001"). |
| Recall Number | 25007 |
| Manufacturers › Name | Yongkang Xinhao Industry and Trade Co. Ltd., of China |
| Remedy Options › Option | Refund |
| Consumer Contact | Reyhee Group at 800-333-3729 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@droyd.com, or online at www.droyd.com/pages/safety-recall or www.droyd.com and click "Safety Recall" at the top of the page for more information. |
| Last Publish Date | 2024-10-10T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Reyhee Group Recalls Droyd Multi-Purpose Helmets Due to Risk of Head Injury; Violation of Federal Regulations for Bic...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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