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CPSCGeneral Alert

Reyhee Group Recalls Droyd Multi-Purpose Helmets Due to Risk of Head Injury; Vio...

Published: October 10, 2024Recall ID: 25007Category: generalCountry: US

Reason for Recall / Hazard

The recalled helmets do not comply with the positional stability, retention system, impact, labeling and certification requirements of the mandatory federal safety regulations for bicycle helmets. The helmets can fail to protect the wearer in the event of a crash, posing a risk of head injury.

Product Description & Identification

This recall involves Droyd multi-purpose helmets for youths. The recalled helmets were sold in sizes medium (M) and large (L). The helmets are black, with black padding, black straps, and a black buckle. "DROYD" is printed on the back of the helmet. Model and serial number are located on the serial number label inside the helmet (e.g. "DHM000001" or "DHL000001").

Affected Products

Droyd multi-purpose helmets

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2025/Reyhee-Group-Recalls-Droyd-Multi-Purpose-Helmets-Due-to-Risk-of-Head-Injury-Violation-of-Federal-Regulations-for-Bicycle-Helmets
TitleReyhee Group Recalls Droyd Multi-Purpose Helmets Due to Risk of Head Injury; Violation of Federal Regulations for Bicycle Helmets
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Droyd1.jpg
Images › 1 › CaptionRecalled Droyd helmet – top view
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/droyd2.jpg
Images › 2 › CaptionRecalled Droyd helmet – back view with logo
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Droyd3.jpg
Images › 3 › CaptionRecalled Droyd helmet – side view
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/Droyd4.jpg
Images › 4 › CaptionExample of photo with straps cut off from recalled helmet, rendering helmet unusable
Images › 5 › U R Lhttps://www.cpsc.gov/s3fs-public/Droyd5.jpg
Images › 5 › CaptionExample of photo with straps cut off and recalled helmet inside a trash can, rendering helmet unusable
Hazards › NameThe recalled helmets do not comply with the positional stability, retention system, impact, labeling and certification requirements of the mandatory federal safety regulations for bicycle helmets. The helmets can fail to protect the wearer in the event of a crash, posing a risk of head injury.
Injuries › NameNone reported
Products › NameDroyd multi-purpose helmets
Products › Number Of UnitsAbout 400
Recall I D10063
Remedies › NameConsumers should stop using the recalled Droyd helmets immediately and contact Reyhee for a full refund. To receive a refund, consumers must cut the straps off the helmet and submit two photos: one photo of both straps cut off and one photo of the helmet and cut straps inside of a trash can. Send both photos along with name and address to Reyhee Group at support@droyd.com. Reyhee Group is contacting all purchasers directly.
Importers › NameReyhee Group Inc., dba RGI Global, of Ontario, California
Retailers › NameOnline at Droyd.com from October 2023 through July 2024 for about $40.
Recall Date2024-10-10T00:00:00
DescriptionThis recall involves Droyd multi-purpose helmets for youths. The recalled helmets were sold in sizes medium (M) and large (L). The helmets are black, with black padding, black straps, and a black buckle. "DROYD" is printed on the back of the helmet. Model and serial number are located on the serial number label inside the helmet (e.g. "DHM000001" or "DHL000001").
Recall Number25007
Manufacturers › NameYongkang Xinhao Industry and Trade Co. Ltd., of China
Remedy Options › OptionRefund
Consumer ContactReyhee Group at 800-333-3729 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@droyd.com, or online at www.droyd.com/pages/safety-recall or www.droyd.com and click "Safety Recall" at the top of the page for more information.
Last Publish Date2024-10-10T00:00:00
Manufacturer Countries › CountryChina

Overview

  • Recalling FirmYongkang Xinhao Industry and Trade Co. Ltd., of China
Official Agency Alert