Rexair Recalls to Repair Rainbow SRX Vacuums Due to Fire and Burn Hazards
USRexair Recalls to Repair Rainbow SRX Vacuums Due to Fire and Burn Hazards
Recalling Firm: Rexair LLC, of Troy, Mich.
Grund für den Rückruf / Gefahr
TranslatedThe circuit board on the vacuum can spark, posing fire and burn hazards.
Produktbeschreibung & Identifikation
TranslatedThis recall only covers the Rainbow SRX water-based filtration vacuum cleaner with model number RHCS19 Type 120 and a Serial Number that falls within the range 22003399 through 22077889. The vacuum is predominantly black with blue trim and rubber trim around the base. The "SRX" logo is located on the right and left front panels of the vacuum. There is a clear water basin at the base of the vacuum.
Betroffene Produkte
TranslatedRainbow SRX Vacuums
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2020/Rexair-Recalls-to-Repair-Rainbow-SRX-Vacuums-Due-to-Fire-and-Burn-Hazards |
| Title | Rexair Recalls to Repair Rainbow SRX Vacuums Due to Fire and Burn Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/111111.png |
| Images › 1 › Caption | Recalled Rainbow SRX Vacuum |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2222222.png |
| Images › 2 › Caption | Model number label location for recalled Rainbow SRX Vacuum |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/333333.png |
| Images › 3 › Caption | Serial number location on the Rainbow SRX vacuum |
| Hazards › Name | The circuit board on the vacuum can spark, posing fire and burn hazards. |
| Injuries › Name | There have been two reports of the SRX vacuum catching fire. No injuries have been reported. |
| Products › Name | Rainbow SRX Vacuums |
| Products › Number Of Units | About 38,000 (In addition, about 4,800 sold in Canada) |
| Recall I D | 8835 |
| Remedies › Name | Consumers should immediately unplug and stop using their affected SRX vacuum and contact an authorized Rainbow distributor for a free repair. |
| Retailers › Name | Independent authorized Rainbow distributors nationwide to consumers from June 2019 through June 2020 for about $3,200. |
| Recall Date | 2020-06-17T00:00:00 |
| Description | This recall only covers the Rainbow SRX water-based filtration vacuum cleaner with model number RHCS19 Type 120 and a Serial Number that falls within the range 22003399 through 22077889. The vacuum is predominantly black with blue trim and rubber trim around the base. The "SRX" logo is located on the right and left front panels of the vacuum. There is a clear water basin at the base of the vacuum. |
| Recall Number | 20138 |
| Manufacturers › Name | Rexair LLC, of Troy, Mich. |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2020/73271r-eng.php |
| Consumer Contact | Contact the authorized distributor listed on the SRX sales receipt, or locate the nearest authorized distributor by entering the SRX vacuum’s serial number into the distributor locator found on the Rexair website https://rainbowsystem.com/SRX-120-Repair/ or contact Rexair toll-free at 833-940-2775 from 10 a.m. to 10 p.m. ET or online at https://rainbowsystem.com and click on the recall button on the homepage for more information. |
| Last Publish Date | 2020-06-17T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Rexair Recalls to Repair Rainbow SRX Vacuums Due to Fire and Burn Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Übersicht
- Rückrufendes UnternehmenRexair LLC, of Troy, Mich.
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🚨 SAFETY ALERT: Rexair LLC, of Troy, Mich. - Rexair Recalls to Repair Rainbow SRX Vacuums Due to Fire and Burn Hazards Check if your household is affected: https://therecallfile.com/de/recalls/rexair-recalls-to-repair-rainbow-srx-vacuums-due-to-fire-and-burn-haza/CPSC-20138
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