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CPSCGeneral Alert

Rexair Recalls to Repair Rainbow SRX Vacuums Due to Fire and Burn Hazards

Published: June 17, 2020Recall ID: 20138Category: generalCountry: US

Reason for Recall / Hazard

The circuit board on the vacuum can spark, posing fire and burn hazards.

Product Description & Identification

This recall only covers the Rainbow SRX water-based filtration vacuum cleaner with model number RHCS19 Type 120 and a Serial Number that falls within the range 22003399 through 22077889. The vacuum is predominantly black with blue trim and rubber trim around the base. The "SRX" logo is located on the right and left front panels of the vacuum. There is a clear water basin at the base of the vacuum.

Affected Products

Rainbow SRX Vacuums

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2020/Rexair-Recalls-to-Repair-Rainbow-SRX-Vacuums-Due-to-Fire-and-Burn-Hazards
TitleRexair Recalls to Repair Rainbow SRX Vacuums Due to Fire and Burn Hazards
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/111111.png
Images › 1 › CaptionRecalled Rainbow SRX Vacuum
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/2222222.png
Images › 2 › CaptionModel number label location for recalled Rainbow SRX Vacuum
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/333333.png
Images › 3 › CaptionSerial number location on the Rainbow SRX vacuum
Hazards › NameThe circuit board on the vacuum can spark, posing fire and burn hazards.
Injuries › NameThere have been two reports of the SRX vacuum catching fire. No injuries have been reported.
Products › NameRainbow SRX Vacuums
Products › Number Of UnitsAbout 38,000 (In addition, about 4,800 sold in Canada)
Recall I D8835
Remedies › NameConsumers should immediately unplug and stop using their affected SRX vacuum and contact an authorized Rainbow distributor for a free repair.
Retailers › NameIndependent authorized Rainbow distributors nationwide to consumers from June 2019 through June 2020 for about $3,200.
Recall Date2020-06-17T00:00:00
DescriptionThis recall only covers the Rainbow SRX water-based filtration vacuum cleaner with model number RHCS19 Type 120 and a Serial Number that falls within the range 22003399 through 22077889. The vacuum is predominantly black with blue trim and rubber trim around the base. The "SRX" logo is located on the right and left front panels of the vacuum. There is a clear water basin at the base of the vacuum.
Recall Number20138
Manufacturers › NameRexair LLC, of Troy, Mich.
Remedy Options › OptionRepair
Inconjunctions › U R Lhttps://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2020/73271r-eng.php
Consumer ContactContact the authorized distributor listed on the SRX sales receipt, or locate the nearest authorized distributor by entering the SRX vacuum’s serial number into the distributor locator found on the Rexair website https://rainbowsystem.com/SRX-120-Repair/ or contact Rexair toll-free at 833-940-2775 from 10 a.m. to 10 p.m. ET or online at https://rainbowsystem.com and click on the recall button on the homepage for more information.
Last Publish Date2020-06-17T00:00:00
Manufacturer Countries › CountryUnited States

Overview

  • Recalling FirmRexair LLC, of Troy, Mich.
Official Agency Alert