Primo Recalls Beverage Dispensers Due to Burn Hazard
USPrimo Recalls Beverage Dispensers Due to Burn Hazard
Recalling Firm: Foshan Shunde Midea Water Dispenser Manufacturing Co., Ltd., of China
Grund für den Rückruf / Gefahr
TranslatedHot water can drip from the machine when it is used in high altitude areas over 6,000 feet in elevation, posing a burn hazard to users.
Produktbeschreibung & Identifikation
TranslatedThis recall involves the Primo hTrio Multi-Purpose beverage dispensers purchased on or before December 31, 2017 which provides both hot and cold water and brews 6, 8, and 10 ounce hot beverages. Model numbers 601225, 601229, and 601240 are printed on the bottom of the product and Primo is printed on the front.
Betroffene Produkte
TranslatedPrimo hTrio Multi-purpose beverage dispensers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2018/Primo-Recalls-Beverage-Dispensers-Due-to-Burn-Hazard |
| Title | Primo Recalls Beverage Dispensers Due to Burn Hazard |
| Images › U R L | https://www.cpsc.gov/s3fs-public/Picture1_31.png |
| Hazards › Name | Hot water can drip from the machine when it is used in high altitude areas over 6,000 feet in elevation, posing a burn hazard to users. |
| Injuries › Name | Primo has received three reports of hot water leaking from the product being used in high altitude areas, including one burn injury to a customer's hand. |
| Products › Name | Primo hTrio Multi-purpose beverage dispensers |
| Products › Number Of Units | About 11,000 |
| Recall I D | 8293 |
| Remedies › Name | Consumers in high altitude areas over 6,000 feet in elevation should immediately stop using the recalled dispensers and contact Primo for a free replacement. |
| Importers › Name | Primo Water Operations Inc. of Winston-Salem, N.C. |
| Retailers › Name | Sam's Club and online at Amazon.com, and Wayfair.com from January 2017 through December 2017 for between $200 and $250. |
| Recall Date | 2018-03-29T00:00:00 |
| Description | This recall involves the Primo hTrio Multi-Purpose beverage dispensers purchased on or before December 31, 2017 which provides both hot and cold water and brews 6, 8, and 10 ounce hot beverages. Model numbers 601225, 601229, and 601240 are printed on the bottom of the product and Primo is printed on the front. |
| Distributors › Name | Wal-Mart Stores Inc., of Bentonville, Ark. |
| Recall Number | 18132 |
| Manufacturers › Name | Foshan Shunde Midea Water Dispenser Manufacturing Co., Ltd., of China |
| Remedy Options › Option | Replace |
| Consumer Contact | Primo toll-free at 866-429-7566 from 10 a.m. to 6 p.m. ET Monday through Friday, or at www.primowater.com and click on Recall Information for more information. |
| Last Publish Date | 2018-03-29T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Primo Recalls Beverage Dispensers Due to Burn Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Übersicht
- Rückrufendes UnternehmenFoshan Shunde Midea Water Dispenser Manufacturing Co., Ltd., of China
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🚨 SAFETY ALERT: Foshan Shunde Midea Water Dispenser Manufacturing Co., Ltd., of China - Primo Recalls Beverage Dispensers Due to Burn Hazard Check if your household is affected: https://therecallfile.com/de/recalls/primo-recalls-beverage-dispensers-due-to-burn-hazard/CPSC-18132
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