CPSCGeneral Alert
Primo Recalls Beverage Dispensers Due to Burn Hazard
Published: March 29, 2018Recall ID: 18132Category: generalCountry: US
Reason for Recall / Hazard
Hot water can drip from the machine when it is used in high altitude areas over 6,000 feet in elevation, posing a burn hazard to users.
Product Description & Identification
This recall involves the Primo hTrio Multi-Purpose beverage dispensers purchased on or before December 31, 2017 which provides both hot and cold water and brews 6, 8, and 10 ounce hot beverages. Model numbers 601225, 601229, and 601240 are printed on the bottom of the product and Primo is printed on the front.
Affected Products
Primo hTrio Multi-purpose beverage dispensers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2018/Primo-Recalls-Beverage-Dispensers-Due-to-Burn-Hazard |
| Title | Primo Recalls Beverage Dispensers Due to Burn Hazard |
| Images › U R L | https://www.cpsc.gov/s3fs-public/Picture1_31.png |
| Hazards › Name | Hot water can drip from the machine when it is used in high altitude areas over 6,000 feet in elevation, posing a burn hazard to users. |
| Injuries › Name | Primo has received three reports of hot water leaking from the product being used in high altitude areas, including one burn injury to a customer's hand. |
| Products › Name | Primo hTrio Multi-purpose beverage dispensers |
| Products › Number Of Units | About 11,000 |
| Recall I D | 8293 |
| Remedies › Name | Consumers in high altitude areas over 6,000 feet in elevation should immediately stop using the recalled dispensers and contact Primo for a free replacement. |
| Importers › Name | Primo Water Operations Inc. of Winston-Salem, N.C. |
| Retailers › Name | Sam's Club and online at Amazon.com, and Wayfair.com from January 2017 through December 2017 for between $200 and $250. |
| Recall Date | 2018-03-29T00:00:00 |
| Description | This recall involves the Primo hTrio Multi-Purpose beverage dispensers purchased on or before December 31, 2017 which provides both hot and cold water and brews 6, 8, and 10 ounce hot beverages. Model numbers 601225, 601229, and 601240 are printed on the bottom of the product and Primo is printed on the front. |
| Distributors › Name | Wal-Mart Stores Inc., of Bentonville, Ark. |
| Recall Number | 18132 |
| Manufacturers › Name | Foshan Shunde Midea Water Dispenser Manufacturing Co., Ltd., of China |
| Remedy Options › Option | Replace |
| Consumer Contact | Primo toll-free at 866-429-7566 from 10 a.m. to 6 p.m. ET Monday through Friday, or at www.primowater.com and click on Recall Information for more information. |
| Last Publish Date | 2018-03-29T00:00:00 |
| Manufacturer Countries › Country | China |
Overview
- Recalling FirmFoshan Shunde Midea Water Dispenser Manufacturing Co., Ltd., of China