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CPSCGeneral Alert

Primo Recalls Beverage Dispensers Due to Burn Hazard

Published: March 29, 2018Recall ID: 18132Category: generalCountry: US

Reason for Recall / Hazard

Hot water can drip from the machine when it is used in high altitude areas over 6,000 feet in elevation, posing a burn hazard to users.

Product Description & Identification

This recall involves the Primo hTrio Multi-Purpose beverage dispensers purchased on or before December 31, 2017 which provides both hot and cold water and brews 6, 8, and 10 ounce hot beverages. Model numbers 601225, 601229, and 601240 are printed on the bottom of the product and Primo is printed on the front.

Affected Products

Primo hTrio Multi-purpose beverage dispensers

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2018/Primo-Recalls-Beverage-Dispensers-Due-to-Burn-Hazard
TitlePrimo Recalls Beverage Dispensers Due to Burn Hazard
Images › U R Lhttps://www.cpsc.gov/s3fs-public/Picture1_31.png
Hazards › NameHot water can drip from the machine when it is used in high altitude areas over 6,000 feet in elevation, posing a burn hazard to users.
Injuries › NamePrimo has received three reports of hot water leaking from the product being used in high altitude areas, including one burn injury to a customer's hand.
Products › NamePrimo hTrio Multi-purpose beverage dispensers
Products › Number Of UnitsAbout 11,000
Recall I D8293
Remedies › NameConsumers in high altitude areas over 6,000 feet in elevation should immediately stop using the recalled dispensers and contact Primo for a free replacement.
Importers › NamePrimo Water Operations Inc. of Winston-Salem, N.C.
Retailers › NameSam's Club and online at Amazon.com, and Wayfair.com from January 2017 through December 2017 for between $200 and $250.
Recall Date2018-03-29T00:00:00
DescriptionThis recall involves the Primo hTrio Multi-Purpose beverage dispensers purchased on or before December 31, 2017 which provides both hot and cold water and brews 6, 8, and 10 ounce hot beverages. Model numbers 601225, 601229, and 601240 are printed on the bottom of the product and Primo is printed on the front.
Distributors › NameWal-Mart Stores Inc., of Bentonville, Ark.
Recall Number18132
Manufacturers › NameFoshan Shunde Midea Water Dispenser Manufacturing Co., Ltd., of China
Remedy Options › OptionReplace
Consumer ContactPrimo toll-free at 866-429-7566 from 10 a.m. to 6 p.m. ET Monday through Friday, or at www.primowater.com and click on Recall Information for more information.
Last Publish Date2018-03-29T00:00:00
Manufacturer Countries › CountryChina

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Overview

  • Recalling FirmFoshan Shunde Midea Water Dispenser Manufacturing Co., Ltd., of China
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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