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Australia ProductsHazardous mater...

Power Supply for LED Neon Signs

Name: Power Supply for LED Neon Signs
Brand: Power
SKU: AU-e0b33f41-09e8-4a89-9d08-4e1bf565a702
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 28. Januar 2022Rückruf-ID: e0b33f41-09e8-4a89-9d08-4e1bf565a702Kategorie: VerbraucherprodukteLand: Australien

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The supply cord's protective earth wire is not connected to the plug's earth pin. The LED power supply does not comply with the relevant Australian standard and does not have an Australian approval.

Produktbeschreibung & Identifikation

Reason / Defects: The supply cord's protective earth wire is not connected to the plug's earth pin. The LED power supply does not comply with the relevant Australian standard and does not have an Australian approval. Hazards: Risk of electric shock, which can cause serious injury or death. What to do: Consumers should immediately stop using and disconnect the LED neon lights with affected power suppliers. Consumers should contact Custom Neon for a replacement power supply. For more information, contact Custom Neon on info@customneon.com.au or 1800 725 574.

Betroffene Produkte

LED neon light power supply Power supplies for use in LED neon signs with more than 7m of neon tubing The power supplies are unbranded Model ratings: 12V100W, 12V150W, 12V200W, 12V250W and 12V300W

Additional Source Details

Field	Value
Guid › #text	e0b33f41-09e8-4a89-9d08-4e1bf565a702
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/power-supply-for-led-neon-signs
Pub Date	Fri, 28 Jan 2022 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/Power%20Supply%20for%20LED%20Neon%20Signs.png?itok=0wqaevZ4

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Power Supply for LED Neon Signs?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

Risikostufe["Hazardous materials","Button batteries","Power supply and storage","Decorations, candles and novelties"]
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Offizielle Behördenwarnung

📢 Warnung teilen

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🚨 SAFETY ALERT: Power Supply for LED Neon Signs

Check if your household is affected:
https://therecallfile.com/de/recalls/power-supply-for-led-neon-signs/AU-e0b33f41-09e8-4a89-9d08-4e1bf565a702

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