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Australia ProductsCots (permanent)

Octavia Coastal Cot

Name: Octavia Coastal Cot
Brand: Octavia
SKU: AU-b1b22554-8570-4ca6-bc5a-e4bfbf1d258e
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 15. Oktober 2024Rückruf-ID: b1b22554-8570-4ca6-bc5a-e4bfbf1d258eKategorie: VerbraucherprodukteLand: Australien

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The side rail of the cot may dislodge from the base when it is positioned to the lowest setting or following movement or impact.

Produktbeschreibung & Identifikation

Reason / Defects: The side rail of the cot may dislodge from the base when it is positioned to the lowest setting or following movement or impact. Hazards: There is a risk of injury or death from suffocation if the side rail dislodges and a child is trapped between the rail and the base of the cot or if they fall out of the cot. What to do: Stop using the cot immediately. If you have an affected cot, Mocka will contact you about this recall. If you have not been contacted by Mocka and you have an affected cot, contact Mocka to arrange a full refund or replacement product. You will be asked to safely dispose of the cot and provide evidence, such as a photo, of the disposal or destruction to receive your refund or replacement. Contact Mocka 07 3184 8466 hello@mocka.com.au

Betroffene Produkte

Wooden cot with 2 base levels Recalled batch - 57191222

Additional Source Details

Field	Value
Guid › #text	b1b22554-8570-4ca6-bc5a-e4bfbf1d258e
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/octavia-coastal-cot
Pub Date	Tue, 15 Oct 2024 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/Octavia%20Coastal%20Cot.jpg?itok=lnZCN4ye

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Octavia Coastal Cot?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

RisikostufeCots (permanent)
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Offizielle Behördenwarnung

📢 Warnung teilen

Alert family and friends to keep them safe. Copy this quick alert message:

🚨 SAFETY ALERT: Octavia Coastal Cot

Check if your household is affected:
https://therecallfile.com/de/recalls/octavia-coastal-cot/AU-b1b22554-8570-4ca6-bc5a-e4bfbf1d258e

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