NVIDIA Recalls Tablet Computers Due to Fire Hazard
USNVIDIA Recalls Tablet Computers Due to Fire Hazard
Grund für den Rückruf / Gefahr
TranslatedThe lithium-ion battery in the tablets can overheat, posing a fire hazard.
Produktbeschreibung & Identifikation
TranslatedThis recall involves NVIDIA SHIELD tablet computers with 8-inch touch screens. Model numbers P1761, P1761W and P1761WX and serial numbers 0410215901781 through 0425214604018 are included in this recall. NVIDIA and the model and serial numbers are etched on the left side edge of the tablets. The SHIELD logo is on the back of the tablets.
Betroffene Produkte
TranslatedNVIDIA SHIELD tablet computers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2015/NVIDIA-Recalls-Tablet-Computers |
| Title | NVIDIA Recalls Tablet Computers Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15204.NVIDIA-tablet1.jpg |
| Images › 1 › Caption | Recalled NVIDIA SHIELD tablet |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15204.NVIDIA-tablet2.jpg |
| Images › 2 › Caption | Recalled NVIDIA SHIELD tablet |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15204.NVIDIA-tablet3-model-and-se.jpg |
| Images › 3 › Caption | Location of model and serial number on tablet |
| Hazards › Name | The lithium-ion battery in the tablets can overheat, posing a fire hazard. |
| Injuries › Name | NVIDIA has received four reports of batteries overheating due to thermal runaway, including two reports of damage to flooring. |
| Products › Name | NVIDIA SHIELD tablet computers |
| Products › Type | eReaders and Tablet Computers |
| Products › Category I D | 67688 |
| Products › Number Of Units | About 83,000 (in addition, 5,000 were sold in Canada) |
| Recall I D | 6465 |
| Remedies › Name | Consumers should immediately stop using the tablets and contact NVIDIA for instructions on receiving a free replacement tablet. |
| Importers › Name | NVIDIA Corp., of Santa Clara, Calif. |
| Retailers › Name | GameStop stores nationwide and online at Amazon.com, BestBuy.com, GameStop.com, NewEgg.com, TigerDirect.com and other websites from July 2014 through July 2015 for between $300 and $400. |
| Recall Date | 2015-07-31T00:00:00 |
| Description | This recall involves NVIDIA SHIELD tablet computers with 8-inch touch screens. Model numbers P1761, P1761W and P1761WX and serial numbers 0410215901781 through 0425214604018 are included in this recall. NVIDIA and the model and serial numbers are etched on the left side edge of the tablets. The SHIELD logo is on the back of the tablets. |
| Recall Number | 15204 |
| Remedy Options › Option | Replace |
| Inconjunctions › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2015/54452r-eng.php |
| Consumer Contact | NVIDIA toll free at (888) 943-4196 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.nvidia.com and click on "NVIDIA Tablet Recall Program" at the bottom center of the page in green letters. |
| Last Publish Date | 2015-07-31T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought NVIDIA Recalls Tablet Computers Due to Fire Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: NVIDIA Recalls Tablet Computers Due to Fire Hazard Check if your household is affected: https://therecallfile.com/de/recalls/nvidia-recalls-tablet-computers-due-to-fire-hazard/CPSC-15204
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