CPSCGeneral Alert
NVIDIA Recalls Tablet Computers Due to Fire Hazard
Published: July 31, 2015Recall ID: 15204Category: generalCountry: US
Reason for Recall / Hazard
The lithium-ion battery in the tablets can overheat, posing a fire hazard.
Product Description & Identification
This recall involves NVIDIA SHIELD tablet computers with 8-inch touch screens. Model numbers P1761, P1761W and P1761WX and serial numbers 0410215901781 through 0425214604018 are included in this recall. NVIDIA and the model and serial numbers are etched on the left side edge of the tablets. The SHIELD logo is on the back of the tablets.
Affected Products
NVIDIA SHIELD tablet computers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2015/NVIDIA-Recalls-Tablet-Computers |
| Title | NVIDIA Recalls Tablet Computers Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15204.NVIDIA-tablet1.jpg |
| Images › 1 › Caption | Recalled NVIDIA SHIELD tablet |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15204.NVIDIA-tablet2.jpg |
| Images › 2 › Caption | Recalled NVIDIA SHIELD tablet |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2015.15204.NVIDIA-tablet3-model-and-se.jpg |
| Images › 3 › Caption | Location of model and serial number on tablet |
| Hazards › Name | The lithium-ion battery in the tablets can overheat, posing a fire hazard. |
| Injuries › Name | NVIDIA has received four reports of batteries overheating due to thermal runaway, including two reports of damage to flooring. |
| Products › Name | NVIDIA SHIELD tablet computers |
| Products › Type | eReaders and Tablet Computers |
| Products › Category I D | 67688 |
| Products › Number Of Units | About 83,000 (in addition, 5,000 were sold in Canada) |
| Recall I D | 6465 |
| Remedies › Name | Consumers should immediately stop using the tablets and contact NVIDIA for instructions on receiving a free replacement tablet. |
| Importers › Name | NVIDIA Corp., of Santa Clara, Calif. |
| Retailers › Name | GameStop stores nationwide and online at Amazon.com, BestBuy.com, GameStop.com, NewEgg.com, TigerDirect.com and other websites from July 2014 through July 2015 for between $300 and $400. |
| Recall Date | 2015-07-31T00:00:00 |
| Description | This recall involves NVIDIA SHIELD tablet computers with 8-inch touch screens. Model numbers P1761, P1761W and P1761WX and serial numbers 0410215901781 through 0425214604018 are included in this recall. NVIDIA and the model and serial numbers are etched on the left side edge of the tablets. The SHIELD logo is on the back of the tablets. |
| Recall Number | 15204 |
| Remedy Options › Option | Replace |
| Inconjunctions › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2015/54452r-eng.php |
| Consumer Contact | NVIDIA toll free at (888) 943-4196 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.nvidia.com and click on "NVIDIA Tablet Recall Program" at the bottom center of the page in green letters. |
| Last Publish Date | 2015-07-31T00:00:00 |
| Manufacturer Countries › Country | China |