Nimbus 4 and Nimbus Professional Mattresses
AustraliaNimbus 4 and Nimbus Professional Mattresses
Grund für den Rückruf / Gefahr
TranslatedNimbus 4 and Nimbus Professional mattresses may over-inflate, due to an inner mattress component failure. This cannot be detected until the product is disassembled.
Produktbeschreibung & Identifikation
TranslatedReason / Defects: Nimbus 4 and Nimbus Professional mattresses may over-inflate, due to an inner mattress component failure. This cannot be detected until the product is disassembled. Hazards: If the mattress over-inflates, patients could fall from the mattress and this could result in serious injury. What to do: Affected consumers will be contacted in writing. Consumers should follow the instructions provided in the customer letter and the instructional video, to puncture the grommet membrane so that excess air may escape. Removing the membrane will not affect the mattress functionality in any way. For more information, please contact Arjo Australia by phone on 1800 072 040.
Betroffene Produkte
TranslatedNimbus 4 and Nimbus Professional Mattresses Serial numbers: 1308000048 to 2000027834 ARTG 289068 (Arjo Australia Pty Ltd - Pressure alleviation pad)
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | f74d2367-be2c-468c-b360-9b869e764737 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/nimbus-4-and-nimbus-professional-mattresses |
| Pub Date | Sun, 23 May 2021 00:00:00 +0000 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Nimbus 4 and Nimbus Professional Mattresses?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- RisikostufePharmacy and medical products
- DistributionAustralia
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🚨 SAFETY ALERT: Nimbus 4 and Nimbus Professional Mattresses Check if your household is affected: https://therecallfile.com/de/recalls/nimbus-4-and-nimbus-professional-mattresses/AU-f74d2367-be2c-468c-b360-9b869e764737
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