Motorized Awnings Recalled by Somfy Systems Due to Shock Hazard
USMotorized Awnings Recalled by Somfy Systems Due to Shock Hazard
Grund für den Rückruf / Gefahr
TranslatedThe awning motor's power cable can be severed while the awning is opened or closed manually, posing a risk of electrical shock to the user.
Produktbeschreibung & Identifikation
TranslatedThis recall involves the Sunea CMO RTS motor used to operate retractable awnings. The awning motor heads are silver and black-colored. "Somfy" is printed on the motor head. Motor heads that are entirely black in color are not included in this recall. The Sunea CMO RTS model numbers included in this recall are 525A2, 535A2 and 550R2. The model number is printed on a label on the motor tube.
Betroffene Produkte
TranslatedMotorized Awnings
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2010/Motorized-Awnings-Recalled-by-Somfy-Systems-Due-to-Shock-Hazard |
| Title | Motorized Awnings Recalled by Somfy Systems Due to Shock Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2011.11043.11043a.jpg |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2011.11043.11043b.jpg |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2011.11043.11043c.jpg |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2011.11043.11043d.jpg |
| Hazards › Name | The awning motor's power cable can be severed while the awning is opened or closed manually, posing a risk of electrical shock to the user. |
| Injuries › Name | None reported. |
| Products › Name | Motorized Awnings |
| Products › Type | Outdoor Awnings or Shutters |
| Products › Category I D | 68471 |
| Products › Number Of Units | About 4,600 |
| Recall I D | 511 |
| Remedies › Name | Consumers should immediately stop using recalled awning motors and the awning's manual crank and unplug and/or pull the circuit breaker to protect against anyone using the awning. Contact Somfy Systems to receive free installation of a replacement awning motor. |
| Importers › Name | Somfy Systems Inc., of Dayton, N.J. |
| Retailers › Name | Awning dealers and retailers nationwide from December 2009 through September 2010. |
| Recall Date | 2010-11-19T00:00:00 |
| Description | This recall involves the Sunea CMO RTS motor used to operate retractable awnings. The awning motor heads are silver and black-colored. "Somfy" is printed on the motor head. Motor heads that are entirely black in color are not included in this recall. The Sunea CMO RTS model numbers included in this recall are 525A2, 535A2 and 550R2. The model number is printed on a label on the motor tube. |
| Recall Number | 11043 |
| Remedy Options › Option | Replace |
| Consumer Contact | For additional information, contact Somfy Systems at (800) 637-6639 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.somfysystems.com |
| Last Publish Date | 2016-07-08T00:00:00 |
| Manufacturer Countries › Country | France |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Motorized Awnings Recalled by Somfy Systems Due to Shock Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Motorized Awnings Recalled by Somfy Systems Due to Shock Hazard Check if your household is affected: https://therecallfile.com/de/recalls/motorized-awnings-recalled-by-somfy-systems-due-to-shock-hazard/CPSC-11043
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