Home/Recalls/CPSC-11043
CPSCGeneral Alert

Motorized Awnings Recalled by Somfy Systems Due to Shock Hazard

Published: November 19, 2010Recall ID: 11043Category: generalCountry: US

Reason for Recall / Hazard

The awning motor's power cable can be severed while the awning is opened or closed manually, posing a risk of electrical shock to the user.

Product Description & Identification

This recall involves the Sunea CMO RTS motor used to operate retractable awnings. The awning motor heads are silver and black-colored. "Somfy" is printed on the motor head. Motor heads that are entirely black in color are not included in this recall. The Sunea CMO RTS model numbers included in this recall are 525A2, 535A2 and 550R2. The model number is printed on a label on the motor tube.

Affected Products

Motorized Awnings

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2010/Motorized-Awnings-Recalled-by-Somfy-Systems-Due-to-Shock-Hazard
TitleMotorized Awnings Recalled by Somfy Systems Due to Shock Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2011.11043.11043a.jpg
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2011.11043.11043b.jpg
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2011.11043.11043c.jpg
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2011.11043.11043d.jpg
Hazards › NameThe awning motor's power cable can be severed while the awning is opened or closed manually, posing a risk of electrical shock to the user.
Injuries › NameNone reported.
Products › NameMotorized Awnings
Products › TypeOutdoor Awnings or Shutters
Products › Category I D68471
Products › Number Of UnitsAbout 4,600
Recall I D511
Remedies › NameConsumers should immediately stop using recalled awning motors and the awning's manual crank and unplug and/or pull the circuit breaker to protect against anyone using the awning. Contact Somfy Systems to receive free installation of a replacement awning motor.
Importers › NameSomfy Systems Inc., of Dayton, N.J.
Retailers › NameAwning dealers and retailers nationwide from December 2009 through September 2010.
Recall Date2010-11-19T00:00:00
DescriptionThis recall involves the Sunea CMO RTS motor used to operate retractable awnings. The awning motor heads are silver and black-colored. "Somfy" is printed on the motor head. Motor heads that are entirely black in color are not included in this recall. The Sunea CMO RTS model numbers included in this recall are 525A2, 535A2 and 550R2. The model number is printed on a label on the motor tube.
Recall Number11043
Remedy Options › OptionReplace
Consumer ContactFor additional information, contact Somfy Systems at (800) 637-6639 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.somfysystems.com
Last Publish Date2016-07-08T00:00:00
Manufacturer Countries › CountryFrance