CPSCGeneral Alert

Lorex Recalls Video Baby Monitors Due to Burn Hazard

Name: Lorex Recalls Video Baby Monitors Due to Burn Hazard
Brand: Lorex
SKU: CPSC-16231
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 21. Juli 2016Rückruf-ID: 16231Kategorie: VerbraucherprodukteLand: Vereinigte Staaten

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The video monitor's batteries can overheat, swell and expand and cause the battery cover to open or come off. This can expose hot batteries, posing a burn hazard to consumers.

Produktbeschreibung & Identifikation

This recall involves Lorex Care 'N' Share video baby monitors. The model numbers included in this recall are WL3520, WL4320 and WL3401. The model numbers are printed on the back panel of the monitor. The monitors were sold in bundles with cameras. The monitors contain a blue lithium polymer battery and measure about 4 inches tall by 5 inches wide. The monitors have a white plastic back and either a white or black border. "LOREX" or "The Lorex Baby" is printed below the monitor screen.

Betroffene Produkte

Video baby monitors

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2016/Lorex-Recalls-Video-Baby-Monitors
Title	Lorex Recalls Video Baby Monitors Due to Burn Hazard
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2016.16231.16231a.jpg
Images › 1 › Caption	Lorex Care ‘N’ Share baby monitor
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2016.16231.16231b.jpg
Images › 2 › Caption	Lorex Care ‘N’ Share baby monitor
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2016.16231.16231c.jpg
Images › 3 › Caption	Lorex Care ‘N’ Share baby monitors model numbers (back panel)
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/Recall.2016.16231.16231d.png
Images › 4 › Caption	Lorex Care ‘N’ Share lithium polymer battery back
Hazards › Name	The video monitor's batteries can overheat, swell and expand and cause the battery cover to open or come off. This can expose hot batteries, posing a burn hazard to consumers.
Injuries › Name	The firm has received 488 reports of batteries overheating and expanding; about 140 reports involved the swelling of the battery pack, causing its plastic casing to open or come off. No injuries have been reported.
Products › Name	Video baby monitors
Products › Type	Baby Monitors
Products › Category I D	67577
Products › Number Of Units	About 26,000 (in addition, 8,000 were sold in Canada)
Recall I D	7809
Remedies › Name	Consumers should immediately stop using the recalled monitors and contact Lorex to receive a full refund.
Importers › Name	FLIR Commercial Systems Inc., of Goleta, Calif.
Retailers › Name	Babies "R" Us, B&H, Best Buy, Target, The Home Depot, Walmart and online at www.amazon.com and www.lorextechnology.com from May 2013 through April 2016. The video baby monitors were sold in bundles for between $60 and $140.
Recall Date	2016-07-21T00:00:00
Description	This recall involves Lorex Care 'N' Share video baby monitors. The model numbers included in this recall are WL3520, WL4320 and WL3401. The model numbers are printed on the back panel of the monitor. The monitors were sold in bundles with cameras. The monitors contain a blue lithium polymer battery and measure about 4 inches tall by 5 inches wide. The monitors have a white plastic back and either a white or black border. "LOREX" or "The Lorex Baby" is printed below the monitor screen.
Distributors › Name	Lorex Technology Inc., of, Canada
Recall Number	16231
Remedy Options › Option	Refund
Inconjunctions › U R L	http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2016/59172r-eng.php
Consumer Contact	Lorex toll-free at 844-265-7388 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.lorextechnology.com and click on "Product Recalls" for more information.
Last Publish Date	2016-08-24T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Lorex Recalls Video Baby Monitors Due to Burn Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

Recall Hazard Severity

Caution (Class III)

Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Lorex Recalls Video Baby Monitors Due to Burn Hazard

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https://therecallfile.com/de/recalls/lorex-recalls-video-baby-monitors-due-to-burn-hazard/CPSC-16231

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