Home/Recalls/CPSC-16231
CPSCGeneral Alert

Lorex Recalls Video Baby Monitors Due to Burn Hazard

Published: July 21, 2016Recall ID: 16231Category: generalCountry: US

Reason for Recall / Hazard

The video monitor's batteries can overheat, swell and expand and cause the battery cover to open or come off. This can expose hot batteries, posing a burn hazard to consumers.

Product Description & Identification

This recall involves Lorex Care 'N' Share video baby monitors. The model numbers included in this recall are WL3520, WL4320 and WL3401. The model numbers are printed on the back panel of the monitor. The monitors were sold in bundles with cameras. The monitors contain a blue lithium polymer battery and measure about 4 inches tall by 5 inches wide. The monitors have a white plastic back and either a white or black border. "LOREX" or "The Lorex Baby" is printed below the monitor screen.

Affected Products

Video baby monitors

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2016/Lorex-Recalls-Video-Baby-Monitors
TitleLorex Recalls Video Baby Monitors Due to Burn Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16231.16231a.jpg
Images › 1 › CaptionLorex Care ‘N’ Share baby monitor
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16231.16231b.jpg
Images › 2 › CaptionLorex Care ‘N’ Share baby monitor
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16231.16231c.jpg
Images › 3 › CaptionLorex Care ‘N’ Share baby monitors model numbers (back panel)
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16231.16231d.png
Images › 4 › CaptionLorex Care ‘N’ Share lithium polymer battery back
Hazards › NameThe video monitor's batteries can overheat, swell and expand and cause the battery cover to open or come off. This can expose hot batteries, posing a burn hazard to consumers.
Injuries › NameThe firm has received 488 reports of batteries overheating and expanding; about 140 reports involved the swelling of the battery pack, causing its plastic casing to open or come off. No injuries have been reported.
Products › NameVideo baby monitors
Products › TypeBaby Monitors
Products › Category I D67577
Products › Number Of UnitsAbout 26,000 (in addition, 8,000 were sold in Canada)
Recall I D7809
Remedies › NameConsumers should immediately stop using the recalled monitors and contact Lorex to receive a full refund.
Importers › NameFLIR Commercial Systems Inc., of Goleta, Calif.
Retailers › NameBabies "R" Us, B&H, Best Buy, Target, The Home Depot, Walmart and online at www.amazon.com and www.lorextechnology.com from May 2013 through April 2016. The video baby monitors were sold in bundles for between $60 and $140.
Recall Date2016-07-21T00:00:00
DescriptionThis recall involves Lorex Care 'N' Share video baby monitors. The model numbers included in this recall are WL3520, WL4320 and WL3401. The model numbers are printed on the back panel of the monitor. The monitors were sold in bundles with cameras. The monitors contain a blue lithium polymer battery and measure about 4 inches tall by 5 inches wide. The monitors have a white plastic back and either a white or black border. "LOREX" or "The Lorex Baby" is printed below the monitor screen.
Distributors › NameLorex Technology Inc., of, Canada
Recall Number16231
Remedy Options › OptionRefund
Inconjunctions › U R Lhttp://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2016/59172r-eng.php
Consumer ContactLorex toll-free at 844-265-7388 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.lorextechnology.com and click on "Product Recalls" for more information.
Last Publish Date2016-08-24T00:00:00
Manufacturer Countries › CountryChina

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Overview

    Recall Hazard Severity
    Caution (Class III)
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