Konica Minolta Recalls Printers Due to Fire Hazard
USKonica Minolta Recalls Printers Due to Fire Hazard
Grund für den Rückruf / Gefahr
TranslatedThe printers can short circuit and overheat during use, posing a fire hazard.
Produktbeschreibung & Identifikation
TranslatedThis recall involves four desktop models of laser color printers: Magicolor 4750DN, Magicolor 3730DN, Bizhub C35 and Bizhub C35P. Model numbers are located on the plate attached to the side of the printer as well as the bottom of the front door. The printers are dark and light gray in color and have "Konica Minolta" printed on the top of the front door.
Betroffene Produkte
TranslatedKonica Minolta Printers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2012/Konica-Minolta-Recalls-Printers-Due-to-Fire-Hazard |
| Title | Konica Minolta Recalls Printers Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2012.12717.12717a.jpg |
| Images › 1 › Caption | Magicolor 3730DN |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2012.12717.12717b.jpg |
| Images › 2 › Caption | Magicolor 4750DN |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2012.12717.12717c.jpg |
| Images › 3 › Caption | Bizhub C35/C35P |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2012.12717.12717d.jpg |
| Images › 4 › Caption | Bizhub C35 (As floor model with all paper trays) |
| Hazards › Name | The printers can short circuit and overheat during use, posing a fire hazard. |
| Injuries › Name | The firm is aware of two reports of the printers overheating. No injuries have been reported. |
| Products › Name | Konica Minolta Printers |
| Products › Type | Printers |
| Products › Category I D | 67691 |
| Products › Number Of Units | About 8,430 |
| Recall I D | 1175 |
| Remedies › Name | Consumers of Magicolor 3730DN and 4750DN should stop using the printers immediately and contact Konica Minolta to schedule a free replacement. Consumers of Bizhub C35 and C35P will be visited by an authorized service agent for repair and replacement of the faulty component. |
| Importers › Name | Konica Minolta Business Solutions U.S.A. Inc., of Ramsey, N.J. |
| Retailers › Name | Various value-added resellers, direct retail sales and authorized Konica Minolta dealers from June 2010 through March 2011 for between $900 and $3,500. |
| Recall Date | 2012-02-02T00:00:00 |
| Description | This recall involves four desktop models of laser color printers: Magicolor 4750DN, Magicolor 3730DN, Bizhub C35 and Bizhub C35P. Model numbers are located on the plate attached to the side of the printer as well as the bottom of the front door. The printers are dark and light gray in color and have "Konica Minolta" printed on the top of the front door. |
| Recall Number | 12717 |
| Remedy Options › Option | Replace |
| Consumer Contact | For additional information, contact Konica Minolta toll-free at (800) 825-5664 (Press 5) between 8:00 a.m. and 8:00 p.m. ET, Monday through Friday, or visit the firm's website at www.kmbs.konicaminolta.us |
| Last Publish Date | 2016-04-21T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Konica Minolta Recalls Printers Due to Fire Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Konica Minolta Recalls Printers Due to Fire Hazard Check if your household is affected: https://therecallfile.com/de/recalls/konica-minolta-recalls-printers-due-to-fire-hazard/CPSC-12717
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