CPSCGeneral Alert
Konica Minolta Recalls Printers Due to Fire Hazard
Published: February 2, 2012Recall ID: 12717Category: generalCountry: US
Reason for Recall / Hazard
The printers can short circuit and overheat during use, posing a fire hazard.
Product Description & Identification
This recall involves four desktop models of laser color printers: Magicolor 4750DN, Magicolor 3730DN, Bizhub C35 and Bizhub C35P. Model numbers are located on the plate attached to the side of the printer as well as the bottom of the front door. The printers are dark and light gray in color and have "Konica Minolta" printed on the top of the front door.
Affected Products
Konica Minolta Printers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2012/Konica-Minolta-Recalls-Printers-Due-to-Fire-Hazard |
| Title | Konica Minolta Recalls Printers Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2012.12717.12717a.jpg |
| Images › 1 › Caption | Magicolor 3730DN |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2012.12717.12717b.jpg |
| Images › 2 › Caption | Magicolor 4750DN |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2012.12717.12717c.jpg |
| Images › 3 › Caption | Bizhub C35/C35P |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2012.12717.12717d.jpg |
| Images › 4 › Caption | Bizhub C35 (As floor model with all paper trays) |
| Hazards › Name | The printers can short circuit and overheat during use, posing a fire hazard. |
| Injuries › Name | The firm is aware of two reports of the printers overheating. No injuries have been reported. |
| Products › Name | Konica Minolta Printers |
| Products › Type | Printers |
| Products › Category I D | 67691 |
| Products › Number Of Units | About 8,430 |
| Recall I D | 1175 |
| Remedies › Name | Consumers of Magicolor 3730DN and 4750DN should stop using the printers immediately and contact Konica Minolta to schedule a free replacement. Consumers of Bizhub C35 and C35P will be visited by an authorized service agent for repair and replacement of the faulty component. |
| Importers › Name | Konica Minolta Business Solutions U.S.A. Inc., of Ramsey, N.J. |
| Retailers › Name | Various value-added resellers, direct retail sales and authorized Konica Minolta dealers from June 2010 through March 2011 for between $900 and $3,500. |
| Recall Date | 2012-02-02T00:00:00 |
| Description | This recall involves four desktop models of laser color printers: Magicolor 4750DN, Magicolor 3730DN, Bizhub C35 and Bizhub C35P. Model numbers are located on the plate attached to the side of the printer as well as the bottom of the front door. The printers are dark and light gray in color and have "Konica Minolta" printed on the top of the front door. |
| Recall Number | 12717 |
| Remedy Options › Option | Replace |
| Consumer Contact | For additional information, contact Konica Minolta toll-free at (800) 825-5664 (Press 5) between 8:00 a.m. and 8:00 p.m. ET, Monday through Friday, or visit the firm's website at www.kmbs.konicaminolta.us |
| Last Publish Date | 2016-04-21T00:00:00 |
| Manufacturer Countries › Country | China |