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Australia ProductsBikes and scoot...

KAABO Mantis Dual Motor Elite Electric Scooter and KAABO Mantis Single Gear Motor Electric Scooter

Veröffentlicht: 9. Februar 2020Rückruf-ID: a61dc253-d7b2-4723-80b8-bb5166763eeeKategorie: VerbraucherprodukteLand: Australien
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The stem bolt may fail, resulting in the stem detaching from the scooter deck.

Produktbeschreibung & Identifikation

Reason / Defects: The stem bolt may fail, resulting in the stem detaching from the scooter deck. Hazards: If the stem detaches from the scooter deck whilst riding, there is the risk of an accident or serious injury or death to the rider. What to do: Consumers should immediately stop using the product and return it to the place of purchase for a full refund or to allow for a modification to be carried out, free of charge. Alternatively, consumers can contact the place of purchase to receive a repair kit. For further information, consumers can contact Freestyle Distribution's Customer Support on 0411 790 206 (Monday to Friday, 8am - 4pm AEST) or via sales@freestyledistribution.com.au

Betroffene Produkte

KAABO Mantis Dual Motor Elite Electric Scooter Campaign Number FD210120-1 50 scooters KAABO Mantis Single Gear Motor Electric Scooter Campaign Number FD210120-2 40 scooters 2-wheeled, electric motorised scooters

Additional Source Details

FieldValue
Guid › #texta61dc253-d7b2-4723-80b8-bb5166763eee
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/kaabo-mantis-dual-motor-elite-electric-scooter-and-kaabo-mantis-single-gear-motor-electric-scooter
Pub DateSun, 09 Feb 2020 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/KAABO%20Mantis%20Dual%20Motor%20Elite%20Electric%20Scooter.jpg?itok=w67q8Kx2

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought KAABO Mantis Dual Motor Elite Electric Scooter and KAABO Mantis Single Gear Motor Electric Scooter?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • RisikostufeBikes and scooters (electric)
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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🚨 SAFETY ALERT: KAABO Mantis Dual Motor Elite Electric Scooter and KAABO Mantis Single Gear Motor Electric Scooter

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