Human Touch Recalls Reclining Chairs Due to Fall Hazard
USHuman Touch Recalls Reclining Chairs Due to Fall Hazard
Grund für den Rückruf / Gefahr
TranslatedThe chair's joystick reclining mechanism can malfunction and allow the chair to continue moving, posing a fall hazard to consumers.
Produktbeschreibung & Identifikation
TranslatedThis recall involves Human Touch's Perfect Chair ®, model PC-610 with serial numbers between B613315034 and B614215154. The power reclining chair was sold in a walnut, dark walnut or chestnut wood finish base with a leather pad set that came in 33 different colors. The chair measures about 43 inches long, 31 inches wide and 47 inches high and has a head pillow at the top and a joystick controller on the left armrest. The words "Human Touch" and "Perfect Chair" and the model and serial number can be found on the cross bar connecting the rear legs of the chair.
Betroffene Produkte
TranslatedPerfect power recliner chairs
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2017/Human-Touch-Recalls-Reclining-Chairs |
| Title | Human Touch Recalls Reclining Chairs Due to Fall Hazard |
| Images › U R L | https://www.cpsc.gov/s3fs-public/perfectchair1.jpg |
| Images › Caption | Human Touch’s Perfect Chair, model PC-610 |
| Hazards › Name | The chair's joystick reclining mechanism can malfunction and allow the chair to continue moving, posing a fall hazard to consumers. |
| Injuries › Name | The firm has received one report of the chair's joystick mechanism malfunctioning. No injuries have been reported. |
| Products › Name | Perfect power recliner chairs |
| Products › Number Of Units | About 1,100 |
| Recall I D | 7911 |
| Remedies › Name | Consumers should immediately stop using the recalled chairs, and take them to the store where purchased for a full refund or contact Human Touch to receive a free repair kit (including shipping) or to arrange for free repair. |
| Importers › Name | Human Touch LLC, of Calif. |
| Retailers › Name | Furniture and specialty stores nationwide including Healthy Back, Human Touch, Relax in Comfort, Relax The Back and The Better Back Store and online at ebay.com and vitalityweb.com for between $3,000 and $3,500. |
| Recall Date | 2016-11-23T00:00:00 |
| Description | This recall involves Human Touch's Perfect Chair ®, model PC-610 with serial numbers between B613315034 and B614215154. The power reclining chair was sold in a walnut, dark walnut or chestnut wood finish base with a leather pad set that came in 33 different colors. The chair measures about 43 inches long, 31 inches wide and 47 inches high and has a head pillow at the top and a joystick controller on the left armrest. The words "Human Touch" and "Perfect Chair" and the model and serial number can be found on the cross bar connecting the rear legs of the chair. |
| Distributors › Name | Human Touch LLC, of Calif. |
| Recall Number | 17036 |
| Remedy Options › 1 › Option | Refund |
| Remedy Options › 2 › Option | Repair |
| Consumer Contact | Human Touch at 800-355-2762 from 6 a.m. to 5 p.m. PT Monday through Friday, via email at csadmin@humantouch.com or online at www.humantouch.com and click on Support and then on Recall for more information. |
| Last Publish Date | 2016-11-23T00:00:00 |
| Manufacturer Countries › Country | Thailand |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Human Touch Recalls Reclining Chairs Due to Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Human Touch Recalls Reclining Chairs Due to Fall Hazard Check if your household is affected: https://therecallfile.com/de/recalls/human-touch-recalls-reclining-chairs-due-to-fall-hazard/CPSC-17036
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