CPSCGeneral Alert
Human Touch Recalls Reclining Chairs Due to Fall Hazard
Published: November 23, 2016Recall ID: 17036Category: generalCountry: US
Reason for Recall / Hazard
The chair's joystick reclining mechanism can malfunction and allow the chair to continue moving, posing a fall hazard to consumers.
Product Description & Identification
This recall involves Human Touch's Perfect Chair ®, model PC-610 with serial numbers between B613315034 and B614215154. The power reclining chair was sold in a walnut, dark walnut or chestnut wood finish base with a leather pad set that came in 33 different colors. The chair measures about 43 inches long, 31 inches wide and 47 inches high and has a head pillow at the top and a joystick controller on the left armrest. The words "Human Touch" and "Perfect Chair" and the model and serial number can be found on the cross bar connecting the rear legs of the chair.
Affected Products
Perfect power recliner chairs
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2017/Human-Touch-Recalls-Reclining-Chairs |
| Title | Human Touch Recalls Reclining Chairs Due to Fall Hazard |
| Images › U R L | https://www.cpsc.gov/s3fs-public/perfectchair1.jpg |
| Images › Caption | Human Touch’s Perfect Chair, model PC-610 |
| Hazards › Name | The chair's joystick reclining mechanism can malfunction and allow the chair to continue moving, posing a fall hazard to consumers. |
| Injuries › Name | The firm has received one report of the chair's joystick mechanism malfunctioning. No injuries have been reported. |
| Products › Name | Perfect power recliner chairs |
| Products › Number Of Units | About 1,100 |
| Recall I D | 7911 |
| Remedies › Name | Consumers should immediately stop using the recalled chairs, and take them to the store where purchased for a full refund or contact Human Touch to receive a free repair kit (including shipping) or to arrange for free repair. |
| Importers › Name | Human Touch LLC, of Calif. |
| Retailers › Name | Furniture and specialty stores nationwide including Healthy Back, Human Touch, Relax in Comfort, Relax The Back and The Better Back Store and online at ebay.com and vitalityweb.com for between $3,000 and $3,500. |
| Recall Date | 2016-11-23T00:00:00 |
| Description | This recall involves Human Touch's Perfect Chair ®, model PC-610 with serial numbers between B613315034 and B614215154. The power reclining chair was sold in a walnut, dark walnut or chestnut wood finish base with a leather pad set that came in 33 different colors. The chair measures about 43 inches long, 31 inches wide and 47 inches high and has a head pillow at the top and a joystick controller on the left armrest. The words "Human Touch" and "Perfect Chair" and the model and serial number can be found on the cross bar connecting the rear legs of the chair. |
| Distributors › Name | Human Touch LLC, of Calif. |
| Recall Number | 17036 |
| Remedy Options › 1 › Option | Refund |
| Remedy Options › 2 › Option | Repair |
| Consumer Contact | Human Touch at 800-355-2762 from 6 a.m. to 5 p.m. PT Monday through Friday, via email at csadmin@humantouch.com or online at www.humantouch.com and click on Support and then on Recall for more information. |
| Last Publish Date | 2016-11-23T00:00:00 |
| Manufacturer Countries › Country | Thailand |