FSIS Issues Public Health Alert for Chicken Soup Product Due to Misbranding
FSIS Issues Public Health Alert for Chicken Soup Product Due to Misbranding
Recalling Firm: The Vons Companies, Inc.
Grund für den Rückruf / Gefahr
TranslatedMisbranding
Produktbeschreibung & Identifikation
TranslatedWASHINGTON, March 12, 2021 – The U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) is issuing a public health alert due to misbranding. The chicken soup product contains and declares wheat as an ingredient but has an incorrect statement of "gluten free" on the top label. FSIS is issuing this public health alert to ensure that consumers with allergic reactions to gluten are aware that these products should not be consumed. A recall was not requested because the affected products were produced and distributed among retail locations within the same corporate entity and sold directly to consumers. It is believed that these products are no longer available to be purchased by consumers. The ready-to-eat chicken noodle soup products subject to the public health alert are: 24-oz. plastic containers of “Signature CAFÉ Chicken Noodle Soup with White Meat Chicken” with best by dates of Apr. 27 21, May 2 21, May 8 21, and May 16 21. The products bear establishment number “EST 46381” inside the USDA mark of inspection. This product was sold in retail locations in Alaska, Arizona, California, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington, and Wyoming. The problem was discovered when one of the firm’s retail stores notified them of the issue. Anyone concerned about an illness should contact a health care provider. FSIS is concerned that some product may be in consumers’ refrigerators. Consumers with food allergies who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase. Consumers and members of the media with questions about the public health alert can contact Christine Wilcox, G.V.P. Communications, Albertsons Companies at christine.wilcox@albertsons.com . Consumers with food safety questions can call the toll-free USDA Meat and Poultry Hotline at 1-888-MPHotline (1-888-674-6854) or live chat via Ask USDA from 10 a.m. to 6 p.m. (Eastern Time) Monday through Friday. Consumers can also browse food safety messages at Ask USDA or send a question via email to MPHotline@usda.gov . For consumers that need to report a problem with a meat, poultry, or egg product, the online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at https://foodcomplaint.fsis.usda.gov/eCCF/ .
Betroffene Produkte
Translated24-oz. plastic containers of “Signature CAFÉ Chicken Noodle Soup with White Meat Chicken” with best by dates of Apr. 27 21, May 2 21, May 8 21, and May 16 21.
Additional Source Details
| Field | Value |
|---|---|
| Langcode | English |
| Field year | 2021 |
| Field title | FSIS Issues Public Health Alert for Chicken Soup Product Due to Misbranding |
| Field labels | pha-labels-03122021-01.pdf |
| Field states › 1 | Alaska |
| Field states › 2 | Arizona |
| Field states › 3 | California |
| Field states › 4 | Hawaii |
| Field states › 5 | Idaho |
| Field states › 6 | Montana |
| Field states › 7 | Nevada |
| Field states › 8 | New Mexico |
| Field states › 9 | Oregon |
| Field states › 10 | Utah |
| Field states › 11 | Washington |
| Field states › 12 | Wyoming |
| Field summary | <p><strong>WASHINGTON, March 12, 2021</strong> – The U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) is issuing a public health alert due to misbranding. The chicken soup product contains and declares wheat as an ingredient but has an incorrect statement of "gluten free" on the top label. FSIS is issuing this public health alert to ensure that consumers with allergic reactions to gluten are aware that these products should not be consumed. A recall was not requested because the affected products were produced and distributed among retail locations within the same corporate entity and sold directly to consumers. It is believed that these products are no longer available to be purchased by consumers.</p> <p>The ready-to-eat chicken noodle soup products subject to the public health alert are:</p> <ul> <li>24-oz. plastic containers of “Signature CAFÉ Chicken Noodle Soup with White Meat Chicken” with best by dates of Apr. 27 21, May 2 21, May 8 21, and May 16 21.</li> </ul> <p>The products bear establishment number “EST 46381” inside the USDA mark of inspection. This product was sold in retail locations in Alaska, Arizona, California, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington, and Wyoming.</p> <p>The problem was discovered when one of the firm’s retail stores notified them of the issue. Anyone concerned about an illness should contact a health care provider.</p> <p>FSIS is concerned that some product may be in consumers’ refrigerators. Consumers with food allergies who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase.</p> <p>Consumers and members of the media with questions about the public health alert can contact Christine Wilcox, G.V.P. Communications, Albertsons Companies at <a href="mailto:christine.wilcox@albertsons.com">christine.wilcox@albertsons.com</a> .</p> <p>Consumers with food safety questions can call the toll-free USDA Meat and Poultry Hotline at 1-888-MPHotline (1-888-674-6854) or live chat via <a href="https://ask.fsis.usda.gov/">Ask USDA</a> from 10 a.m. to 6 p.m. (Eastern Time) Monday through Friday. Consumers can also browse food safety messages at <a href="https://ask.fsis.usda.gov/">Ask USDA</a> or send a question via email to <a href="mailto:MPHotline@usda.gov">MPHotline@usda.gov</a>. For consumers that need to report a problem with a meat, poultry, or egg product, the online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at <a href="https://foodcomplaint.fsis.usda.gov/eCCF/">https://foodcomplaint.fsis.usda.gov/eCCF/</a>.</p> |
| Field processing | Heat Treated - Shelf Stable |
| Field recall url | http://www.fsis.usda.gov/recalls-alerts/fsis-issues-public-health-alert-chicken-soup-product-due-misbranding |
| Field risk level | Public Health Alert |
| Field has spanish | False |
| Field recall date | 2021-03-12 |
| Field recall type | Public Health Alert |
| Field active notice | False |
| Field establishment | The Vons Companies, Inc. |
| Field media contact | Buck McKay |
| Field product items | 24-oz. plastic containers of “Signature CAFÉ Chicken Noodle Soup with White Meat Chicken” with best by dates of Apr. 27 21, May 2 21, May 8 21, and May 16 21. |
| Field recall number | pha-03122021-01 |
| Field recall reason | Misbranding |
| Field archive recall | False |
| Field last modified date | 2021-03-12 |
| Field related to outbreak | False |
| Field recall number export | pha-03122021-01 |
| Field company media contact | Company Contact G.V.P. Communications, Albertsons Companies Christine Wilcox christine.wilcox@albertsons.com |
| Field recall classification | Public Health Alert |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the UPC barcode, production lot number, or "Best By" date printed on the packaging against the official identifiers listed above.
Do not consume, cook, or serve this product. Do not feed to pets. Seal the item in a plastic bag to prevent cross-contamination.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (USDA FSIS).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought FSIS Issues Public Health Alert for Chicken Soup Product Due to Misbranding?
Immediately stop consuming the product and do not feed it to pets. Quarantine the package in a sealed bag so it cannot contaminate other food, and check the lot code or expiration date against this official notice.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (USDA FSIS). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Übersicht
- Rückrufendes UnternehmenThe Vons Companies, Inc.
- StatusFalse
- RisikostufePublic Health Alert
- DistributionAlaska, Arizona, California, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington, Wyoming
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🚨 SAFETY ALERT: The Vons Companies, Inc. - FSIS Issues Public Health Alert for Chicken Soup Product Due to Misbranding Check if your household is affected: https://therecallfile.com/de/recalls/fsis-issues-public-health-alert-for-chicken-soup-product-due-to-misbra/FSIS-pha-03122021-01
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