Startseite/Alle Rückrufe/AU-7eca563c-958c-4fc7-ba64-6659ac4a876b

Australia ProductsLighting

Flat Moon 950/980 Triangle Suspension Kit

Name: Flat Moon 950/980 Triangle Suspension Kit
Brand: Flat
SKU: AU-7eca563c-958c-4fc7-ba64-6659ac4a876b
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 16. Februar 2020Rückruf-ID: 7eca563c-958c-4fc7-ba64-6659ac4a876bKategorie: VerbraucherprodukteLand: Australien

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The cable suspension may not adequately secure the light to the ceiling and may break.

Produktbeschreibung & Identifikation

Reason / Defects: The cable suspension may not adequately secure the light to the ceiling and may break. Hazards: If the cable suspension breaks, the light may fall, which may cause crushing or serious injury to persons standing or working below it. What to do: Consumers with affected products are advised not to stand or walk underneath the light fitting until the fitting has been fixed. Consumers should contact JSB Lighting Australia to organise a replacement cable to be installed, free of charge. For more information, consumers can contact JSB Lighting Australia on 02 9571 8800 (Monday to Friday, 9am-5pm) or via email aftersales@jsblighting.com.au

Betroffene Produkte

The product features three cables that are attached to the top of the light and join in a triangular shape to a single cable which is then attached to the ceiling.

Additional Source Details

Field	Value
Guid › #text	7eca563c-958c-4fc7-ba64-6659ac4a876b
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/flat-moon-950980-triangle-suspension-kit
Pub Date	Sun, 16 Feb 2020 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/980%20Triangle%20Suspension%20Kit.jpg?itok=IxSQwFPo

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Flat Moon 950/980 Triangle Suspension Kit?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

RisikostufeLighting
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Offizielle Behördenwarnung

📢 Warnung teilen

Alert family and friends to keep them safe. Copy this quick alert message:

🚨 SAFETY ALERT: Flat Moon 950/980 Triangle Suspension Kit

Check if your household is affected:
https://therecallfile.com/de/recalls/flat-moon-950-980-triangle-suspension-kit/AU-7eca563c-958c-4fc7-ba64-6659ac4a876b

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